People Analytics made simple for HR, People Operations and Six Sigma Projects

Today after the outbreaks of Covid-19 pandemic, human resource (HR) leaders and operations managers are required to lead the organizations in digital transformation for business growth. According to survey of Payscale in Hong Kong, the average basic annual salary of a Analytics Manager is HK$638,713. In 2019, a study of myHRfuture revealed that 28% of respondents rated “people analytics” as the most-wanted competency.

Managers in people operations need to examine staff data and conduct simple surveys to derive insights and align decisions with strategic corporate objectives. However, they cannot solely depend on expensive consultancy or the busy in-house data analysts to perform these simple tasks for them. Managers equipped with Self-service People Analytics skills can help themselves to tackle this pain point without external assistance and within limited time and resources.  

Continue reading People Analytics made simple for HR, People Operations and Six Sigma Projects

Today after the outbreaks of Covid-19 pandemic, human resource (HR) leaders and operations managers are required to lead the organizations in digital transformation for business growth. According to survey of Payscale in Hong Kong, the average basic annual salary of a Analytics Manager is HK$638,713. In 2019, a study of myHRfuture revealed that 28% of respondents rated “people analytics” as the most-wanted competency.

Managers in people operations need to examine staff data and conduct simple surveys to derive insights and align decisions with strategic corporate objectives. However, they cannot solely depend on expensive consultancy or the busy in-house data analysts to perform these simple tasks for them. Managers equipped with Self-service People Analytics skills can help themselves to tackle this pain point without external assistance and within limited time and resources.  

Continue reading People Analytics made simple for HR, People Operations and Six Sigma Projects

Improving Performance with Flow

Continue reading Improving Performance with Flow

Problem-solving and Decision Making in Digital Era

Problem-solving and Decision Making in Digital Era

Introduction:

Problem-solving skill is an important for managers at all level. With sound knowledge in analysis of problems and give recommendations, effective managerial decision can be made. Modern tactics and skills can build upon prior experience and improve both individual and team performance in the current digital era.

Objectives:

This workshop will use exercises and cases to provide participants with both problem-solving and decision-making experiences. Participants can apply the processes and tools for working on solving problems in the workplaces. At the end of the workshop participants will be able to:
• define problems with clear and effective manner;
• generate a wider variety of quality and useful solutions
• support more structured analysis of recommended scenarios leading to better decisions
• recognize and avoid common mistakes

Target Audience:

  • Middle Managers
  • Newly promoted supervisor/officers
  • Anyone who would like to equip themselves with up-and-coming techniques, knowledge and increase their “power” meeting the coming challenges in workplace.
Continue reading Problem-solving and Decision Making in Digital Era

Application of 5 Whys + Fishbone Diagram

Application of 5 Whys + Fishbone Diagram

Introduction

5 Whys and Fishbone Diagram are effective tools that can be used to locate the roots causes of a problem.

5 Whys is a problem solving tool that helps to get to the root of a problem. The basic idea is to ask “Why?” whenever a problem is encountered. Typically, the initial response will not trace back to the root of the problem it will only be a symptomatic representation of the overall issue.

Fishbone Diagram goes by several names (Ishikawa, Cause & Effect, etc.) and there are a variety of ways to use. It is primarily a tool for organizing information to establish and clarify the relationships between an effect and its main causes. Fishbone Diagram is able to identify the root cause(s) of the problem so that collective actions can be taken to eliminate their recurrence, develop a picture composed of words and lines designed to show the relationship between the effect and its causes.

What is the target?

  • To understand the use of 5 Whys and Fishbone Diagram in Analyze Phase of a Six Sigma Project

Who should attend?

  • First and second level team leaders and managers
  • Quality and process improvement professionals
  • Those who are interested to become Lean Six Sigma professionals

Teaching Methodology

Interactive workshop and lecture

Certification

Certificate of Successful Completion will be awarded to students who have achieved attendance criteria.

Fee

  • Registered Professionals: HK$750
  • Six Sigma Community Buddies /Members of SSI Partners: HK$800
  • Others: HK$850

Language: Cantonese (supplemented with English)

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

CPD Credit: 3.5 credits

Application of Statistical Process Control

Application of Statistical Process Control

Introduction

Control Charts are used in a number of places help control in a process. Control charts are used in a number of places in the Lean Sigma roadmap to test whether a process is stable and in control. By making use of control charts, Statistical Process Control (SPC) can then be applied to help control a process.

Control Charts are time charts designed to display signals or warnings of special cause variation. Special cause variation, as distinct from common cause variation, refers to changes in process performance due to sporadic or rare events indicating that a process is not ‘in control.’ The advantage of Control Charts is that they enhance the understanding of process variation making it easier to take action to reduce special cause variation and improve ongoing process performance.

What is the target?

  • To know about common types of control charts
  • To know how to use the control charts effectively

Who should attend?

  • First and second level team leaders and managers
  • Quality and process improvement professionals
  • Those who are interested to become Lean Six Sigma professionals

Teaching Methodology

Interactive workshop and lecture

Certification

Certificate of Successful Completion will be awarded to students who have achieved attendance criteria.

Fee

  • Registered Professionals: HK$750
  • Six Sigma Community Buddies /Members of SSI Partners: HK$800
  • Others: HK$850

Language: Cantonese (supplemented with English)

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon *map*

CPD Credit:  3.5  credits