Conflict Management

Conflict Management

conflict_management

Introduction

This course will give participants tools to improve their communication skills and learn how to solve conflict in work place.

Course Outline

  1. The basics of communication
  2. How conflicts arise and perpetuate
  3. Technics for conflict resolution
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Knowledge Discovery – Data Mining and Big Data (25 & 29 Feb 2020)

Knowledge Discovery – Data Mining and Big Data

Introduction

This workshop provides participants with concepts of Big Data, importance of Big Data and its applications in business world. Participants will learn how to discover new knowledge by using Data-Mining, the core technique in Big Data. For this Unit, algorithm in Data Mining will not be discussed hence, all practical exercises will use MS Excel. No advanced arithmetic and knowledge in Excel are required.

Who should attend?

Anyone interested in knowing the Data Analysis (simple data-mining) in Knowledge Discovery and learn how companies using them to their competitive advantages.

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Application of Failure Mode and Effects Analysis (FMEA)

Application of Failure Mode and Effects Analysis (FMEA)

Introduction

Failure Mode and Effects Analysis (FMEA) is applied for identifying ways in which a change in a process, product, or service may cause unintended problems – so appropriate countermeasures can be developed. It is crucial to take steps to anticipate problems and reduce or eliminate the risks.

A successful FMEA helps to identify potential failure modes based on experience with similar products and processes – or based on common physics of failure logic. It is widely used in development and manufacturing industries in various phases of the product life cycle.

What is the target?

  • To understand different types of Failure Mode and Effects Analysis (FMEA)
  • To know how results of Failure Mode and Effects Analysis (FMEA) can be calculated

Who should attend?

  • First and second level team leaders and managers
  • Quality and process improvement professionals
  • Those who are interested to become Lean Six Sigma professionals

Teaching Methodology

Interactive workshop and lecture

Certification

Certificate of Successful Completion will be awarded to students who have achieved attendance criteria.

Fee

Registered Professionals: HK$750
Six Sigma Community Buddies /Members of SSI Partners: HK$800
Others: HK$850

Language

Cantonese (supplemented with English)

Venue

Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

CPD Credit

3.5 credits

捷訊!六式碼學會榮獲第四屆全國質量創新大賽QIC-IV級技術獎

恭賀六式碼學會成功以《嶄新的「完善病人旅程,開拓醫院潛在產能」的改進框架及管理機制》項目,在醫療類別榮獲第四屆全國質量創新大賽QIC-IV級技術獎!

中國質量協會於2019年7月23日至28日期間在杭州舉辦第四屆全國質量創新大賽,中國質量協會依據《質量創新項目評價準則》團標標準和評審專家評分,確定68項Ⅴ級技術成果(最高),121項Ⅳ級技術成果,105項Ⅲ級技術成果。六式碼學會主席陳旭球博士代表本會與全國550多間機構角逐獎項,亦是唯一的香港機構在比賽中獲得殊榮。

得獎項目由學會主席陳旭球博士領導及應用在本港四間醫院,並取得重大的成果。技術項目源於學會總經理陳耀榮博士的博士後研究,是為新技術、新管理方式。綜合了精益、六式碼(六西格瑪)及制約管理(約束管理)工具,創立聚焦病人流程的持續改善框架—系統改善七步驟(Systemic Process Improvement Framework, 7-SPI)。

「系統改善七步驟」能快速縮短病人留院時間,以現有資源下提高醫院的產能。與此同時建立一個整合其許多流程的住院管理機制(Length of Stay Management Scheme, LOSM),以實現提高醫院整體績效的有效管理。

有關得獎項目詳情查詢,請聯絡陳耀榮博士。

 

 

相關新聞: 第四届全国质量创新大赛在杭州成功举办

得獎名單(2019年9月4日更新): 关于第四届全国质量创新大赛 竞赛结果的公告

 

CEF加碼 進修激活

Recruit Magazine授權轉載, Publish Date: 26-04-2019
原文網址: https://www.recruit.com.hk/article/cef加碼-進修激活/38678

CEF加碼 進修激活_六式碼學會SixSigmaInstitute_capscreen

打工仔進修要注意,4月1日起有新資助,最多2萬元等你,因持續進修基金已加碼,無論你曾用過資助,還是從未申請無戶口都可以受惠。若戶口已失效就更要留意,在新措施下,有71.5 萬個凍結戶口會自動復活,方便重啟進修大計。

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