Certificate Course on TOC – A Breakthrough Approach for Healthcare Improvement

Certificate Course on TOC – A Breakthrough Approach for Healthcare Improvement

TOC_HealthcareTheory of Constraints (TOC) provides a set of holistic processes and rules, all based on a system approach that brings quick and significant improvements in performance of companies and organizations. TOC has proved success in Healthcare industry. This course will equip healthcare professionals with essential knowledge and skills of applying TOC in healthcare organizations and to achieve quantum system improvement.

 

CME / CNE / CPD accreditation is in application.

 

Course Objectives

Upon completion of the course, participants will:

  • Have a clear understanding of TOC concepts and its application to healthcare
  • Know the major constraints of healthcare organizations
  • Be able to use 7-Focus Steps to elevate system constraints for breakthrough improvement
  • Be able to complete a TOC project in their hospitals

 

Course Content

Date Topics Speaker
3 Sep
  • The Current Issues of Healthcare Services
  • How the Theory of Constraints(TOC) can tackle these Issues
  • Video Show
  • Constraint Management Framework
Dr. Y. K. CHAN
(Chairman of Six Sigma Institute)
12 Sep
  • Application of TOC 7-Focus Steps with Healthcare Examples
    1. Determine the system’s goal
    2. Establish global performance measures
    3. Identify the system constraint
    4. Decide how to exploit the constraint
19 Sep
  • Application of TOC 7-Focus Steps with Healthcare Examples
    1. Subordinate the rest of the system to the constraint
    2. Elevate and break the constraint
    3. Overcome the intertia
  • Case Examples
  • Individual Project Presentation
  • The Planning Game

SSI Course Code: HTOCA(01)

Date: 3, 12, 19 Sep 2014

Time: 7:00p.m. – 10:00p.m.

Venue: Lecture Hall, 4/F., Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language Media: Cantonese (Supplemented with English)

Certificate: Awarded to participants with a minimum attendance of 70%

Course Fee: HK$1,200 (3 sessions, 9 hours)

Enquiry: The Secretariat of The Federation of Medical Societies of Hong Kong

Jointly organized by:
SSI FMSHK

QFD Seminar Part 2 – Voice of Customer

Date: 14 Mar 2013 (Thu)

Time: 7:00pm – 9:00pm

(Remark: Applicants should have attended QFD Seminar Part 1 – Introduction of QFD)

Continue reading QFD Seminar Part 2 – Voice of Customer

QFD Seminar Part 1 – Introduction of QFD

Date: 28 Feb 2013 (Thu)
Time: 7:00 pm – 9:00 pm
Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Continue reading QFD Seminar Part 1 – Introduction of QFD

Introduction to International Quality Standard – ISO9001:2008

Date: 5 February 2013 (Tue)
Time: 7:00pm – 8:00pm
Charge: free
Venue: Six Sigma Institute, Unit 1627, 16/F, Star House, Middle Block, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon
Continue reading Introduction to International Quality Standard – ISO9001:2008

泛珠地區「精益六式碼制約理論整合TOCLSS」大會(深圳)

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Continue reading 泛珠地區「精益六式碼制約理論整合TOCLSS」大會(深圳)