如何用ISO 9001增強企業競爭力

April 12th, 2013

Date: 29 April 2013 (Mon)
Time: 7:00pm – 8:00pm
Charge: free
Venue: Unit 1627, 16/F, Star House, Middle Block, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

* Conducted in Cantonese
Continue reading 如何用ISO 9001增強企業競爭力

C. P. D.

QFD Seminar Part 1 – Introduction of QFD

April 12th, 2013
Date: 22 Apr 2013 (Mon)
Time: 7:00 pm – 9:00 pm* Conducted in Cantonese
Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Continue reading QFD Seminar Part 1 – Introduction of QFD

C. P. D.

你的管理風格是什麼？(2013年4月15日)

March 18th, 2013

你的管理風格是什麼？

MBTI管理學 – 美國五百大企業也採用的管理智慧

MBTI

日期﹕ 2013年4月15日(週一)

時間﹕ 下午7:00 – 9:00

地點﹕ 尖沙咀梳士巴利道3號星光行16樓1627室

 

講座簡介
在這個物質越來越豐富的年代，兩餐溫飽不再是打工仔唯一追求的東西，人在基本需要得到滿足後，就會追求更高層次的滿足；假如管理人仍沿用傳統的管理方式去經營團隊，管理工作可能只會事倍而功半。要有效管理團隊，激勵下屬，發揮你的領導才華，你便需要與時並進的管理技術。管理學，說穿了，便是一套人際互動的學問，要管人，便先要了解自己，管理才能事半功倍。

Continue reading 你的管理風格是什麼？(2013年4月15日)

C. P. D.

Certificate Course on Lean for Healthcare

January 23rd, 2013

Certificate Course on Lean for Healthcare

Lean_HealthcareThe course is designed for healthcare professionals to let them be competent to lean projects in their own organizations which can improve the services and enhance work flow efficiency as the result.

CME / CNE / CPD accreditation is in application.
For participants who have completed this course, the last 3 hours of the Lean Leader for Service Course in Six Sigma Institute will be exempted

 

Course Objectives

Upon completion of the course, participants will:

  • Have a clear understanding of Lean concepts
  • Know the differentiation of which Lean tools can be applied in healthcare environment
  • Be able to use appropriate Lean tools to complete lean service projects
  • Know how to use Lean improvement framework to enhance work flow efficiency in hospitals

 

Course Content

Date Topics Speaker
4 July
  • Introduction to Lean Concept for Healthcare
  • Selecting Improvement Opportunities
  • Case Example
  • Map the Value Stream – Current State
  • Group Exercise – Blood Draw Case I
  • Identification of Individual Project
 Dr. Y. K. CHAN
(Chairman of Six Sigma Institute )
11 July
  • Evaluate Current State and Identify Improvement Actions
  • Map the Value Stream – Future State
  • Implement Actions and Compare Results
  • Group Exercise – Blood Draw Case II
18 July
  • Presentation – Individual Projects
  • Case Example 1 – Recovery Room Time
  • Case Example 2 – Long Queuing Time for Patient Blood-taking
  • Exercise 1 – 改進藥房的服務能力
  • Exercise 2 – 注射流感疫苗

 

SSI Course Code: HLA(01)

Date: 4 July 2014 – 18 July 2014 (Every Friday)

Time: 7:00p.m. – 10:00p.m.

Venue: Lecture Hall, 4/F., Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language Media: Cantonese (Supplemented with English)

Certificate: Awarded to participants with a minimum attendance of 70%

Course Fee: HK$1,200 (3 sessions, 9 hours)

Enquiry: The Secretarial of The Federation of Medical Societies of Hong Kong

 

Jointly organized by:
SSI FMSHK
CPD Content

Certificate Course on Six Sigma for Healthcare

January 23rd, 2013

Certificate Course on Six Sigma for Healthcare

SixSigmaHealthcareThe course is designed to give healthcare professionals an understanding of the critical customer requirements and a set of Six Sigma tools within problem solving process for enhancing patient care. Participants are expected to use these tools to complete projects for eliminating human and transactional errors and reducing customer complaints.

CME / CNE / CPD accreditation is in application.
For participants who have finished this course, the first 7.5 hours of Six Sigma Green Belt Course will be exempted

 

Course Objectives

Upon completion of the course, participants will:

  • Have a clear understanding of how Six Sigma processes and tools can be applied in healthcare environment
  • Know how to define appropriate Six Sigma projects to solve recurring healthcare incidents
  • Know how to use Six Sigma tools to complete individual improvement projects

 

Course Content

Date Topics Speaker
1 Sep
  • Introduction to Six Sigma
  • Case Example
  • Define Phase
    1. Project Charter
    2. SIPOC Chart
    3. Voice of Patient
 Dr. Y. K. CHAN
(Chairman of Six Sigma Institute)
8 Sep
  • Measure Phase
    1. Baseline Measure
    2. Y=f(X’s)
    3. Identification of Potential Cause
    4. Selection of Critical Causes
    5. Measure Plan
  • Process Capability
  • Exercises
15 Sep
  • Verify Root Causes
  • Develop Solutions
  • Pilot Solutions
  • Case Example 1 – Lean Sigma Deployment in Hospitals
22 Sep
  • Full Scale Implementation
  • Control Plan
  • Case Example 2 – 縮短急診生化檢驗報告時間
  • Case Example 3 – Improvement of Medical Imaging Center

 

SSI Course Code: HSSA(01)

Date: 1 September – 22 September 2014 (Every Monday)

Time: 7:00p.m. – 10:00p.m.

Venue: Lecture Hall, 4/F., Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language Media: Cantonese (Supplemented with English)

Certificate: Awarded to participants with a minimum attendance of 70%

Course Fee: HK$1,600 (4 sessions, 12 hours)

Enquiry: The Secretariat of The Federation of Medical Societies of Hong Kong

 

Jointly organized by:
SSI FMSHK
CPD Content
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