Introduction
Failure mode and effects analysis (FMEA) is a proactive tool, technique and quality method that enables the identification and prevention of process or product errors before they occur. FMEA can help identify and eliminate concerns early in the development of a process or new service delivery. FMEA is a systematic way to examine a process prospectively for possible ways in which failure can occur, and then to redesign the process so that the new model eliminates the possibility of failure.
Who Should Attend
Clinical professionals, physicians, nurses, allied health professionals, Quality & Safety and other supporting professionals
Date and Time:
TBC
Objectives
- To provide a comprehensive coverage of FMEA techniques and exercises that enable the participants grasp the essential skills of this proactive safety management approach.
- To share practical valuable experience with successful examples in Hong Kong Healthcare sectors
Contents
- Select a high-risk process and assemble a team
- Exercise
- Diagram the process
- Exercise
- Brainstorm potential failure modes of the Critical Factors
- Estimate the severity of the failure
- Estimate the probability of occurrence
- Estimate the probability of detection
- Calculate the risk priority number
- Prioritize failure modes
- Exercise
- Identify contributing factors of failure modes – current control methods
- Case Examples
- Redesign process
- Exercise
- Control plan
- Analyse and test the new process
- Implement and monitor the improved process
- Presentation
Certificate
A certificate in “SYSTEMATIC INCIDENT PREVENTION AND CONTROL METHOD – The FMEA for Healthcare” will be awarded upon completion of a group assignment
Language
Cantonese with English terminologies (with presentation slides in English)
Mode of Learning
Classroom lecture, discussions, group exercises, case studies
Venue
1627 Star House,Middle Block, Star House,3 Salisbury Road, Tsimshatsui,Hong Kong
Fee
HK$3,980/participant
10% off – payment 2-week in advance
15% off – 3 or above from the same organization
Speaker
Ms Joyce CHAN
Ms Chan has over 8 years’ solid experiences on quality and safety practice in healthcare industries to support various managerial level ranging from top executive to line manager to develop improvement solutions by identifying the challenges and the need of changes. Joyce has proven history on project coordination from planning stage, to execution and evaluation by quantitative outcome.
