Win-Win Solutions for Managerial Conflicts
Introduction
Mangers handle problems every day. Problems are caused by conflicts. Competency in handling problems is a major competitive advantage for managers’ career advancement. The objective of this course is to facilitate participants with a structured framework and skills to identify and solve conflicts with win-win results.
Expected Outcomes
Participants should be able to:
- Identify a conflict from current problem
- Outline the conflict in a structured digram
- Validate the conflict
- Surface assumptions about the conflict
- Discover breakthrough win-win solutions
Contents
- Identifying the Types of Conflict
- Structuring Conflict in a Logical Diagram
- Case Examples and Exercises
- Validating Components of the Conflict Diagram
- Finding Assumptions
- Solving the Conflict via Breakthrough/Creative Win-Win Solutions.
- Case Examples and Exercise
Fee
HK$1,880 per person
Early Birds: HK$1690 per person
Three and above from the same company: HK$1,500 per person
Language: Conducted in Cantonese
Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon
Date & Time: 0930 – 1230 hours, Saturdays 2, 9 August
Ir. Dr. YK Chan
EngD, DMgt, RE, FHKIE, RLS, RMBB, Certified TOC Practitioner
Mr. Sebastian Chan, MBA, PhD Candidate, RLS, RMBB
Co-organizer
