Internal Auditor Training of International Quality Standard ISO14001:2015 Certification Programme

Internal Auditor Training of International Quality Standard ISO14001:2015 Certification Programme

ISO14001-2015

On successfully completing the course, students will be able to:

  • Enhance personal knowledge and skill on auditing.
  • Plan for a personal career advancement.
  • Recognize compatibility among other different standards of management systems and their possibility of integration.

Who should attend?

  • First and second level team leaders and managers.
  • Quality and process improvement professionals.
  • Those interested in becoming ISO professionals in auditing.

Teaching Methodology

There is a balance between knowledge-based presentation, discussions, exercises and mini case studies.

Certification

Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria, satisfied with continual assessment and final exam in the course of training.

Course Outline

  1. Interpret the ISO14001:2015 QMS Requirements.
  2. Introduce skills involved in auditing and regulation needed for Conformity Assessment of Bodies providing audit and certification of management systems certification.
  3. Introduce initial steps of audit preparation and audit planning.

Prerequisite

None however students are expected to have some prior exposure to the ISO standards series. Students without such background may find it difficult to follow.

Fee

  • Registered Professionals: HK$2,400
  • Six Sigma Community Buddies /Members of SSI Partners: HK$2,600
  • Others: HK$2,800

Language: Mainly Cantonese w/ English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

CPD Credit: 14 credits

Time: 9:30am – 5:30pm(7 hours per day,2 days)

About the Facilitator

Dr. Lam

Dr. Lam has been working in construction industry over 30 years. His career path started as an engineer in contracting companies working on infrastructure projects in late 80s. He pursued to quality field in late 90s and obtained his Quality Management System auditor qualification. Dr. Lam then advanced his career fields on Environmental Protection and occupational health and safety and obtained the pertinent professional qualifications. In the last five years, He has played heavily on the role as a management system auditor on quality, environmental protection and occupational health & safety in different business fields. Dr. Lam also lectures for various educational Institutes on relevant quality, environmental protection and occupational health & safety subjects and consults for different companies on establishing and maintaining ISO management system certification.

Effective Application Workshop of International Quality Standard ISO14001:2015

Effective Application Workshop of International Quality Standard ISO14001:2015

ISO14001-2015

On successfully completing the course, students will be able to:

  • Comprehensively understand the background of ISO and its organization and function.
  • Understand the purposes, benefits and structure of Quality Management System (QMS).
  • Understand the general requirement of the documentation needed for the management system.
  • Understand the implementation in general of the QMS management system standards, applications in different fields of business.
  • Improvement of management skill.

Who should attend?

  • First and second level team leaders and managers.
  • Quality saving and process improvement professionals.
  • Those interested in becoming ISO professionals.

Teaching Methodology

There is a balance between knowledge-based presentation, discussions, exercises and mini case studies.

Certification

Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria, satisfied with continual assessment and final exam in the course of training.

Course Outline

  1. Understand the ISO 14001:2015 family of standards
  2. Understand the environmental management principles process model, terms and definitions
  3. Understand the requirements of the ISO 14001:2015 Standard
  4. Able to plan and perform environmental management system audits
  5. Recognize the requirements in environmental management system certification
  6. Understand the potential of integration with other management systems

Fee

  • Registered Professionals: HK$1,400
  • Six Sigma Community Buddies /Members of SSI Partners: HK$1,500
  • Others: HK$1,650

Language: Mainly Cantonese w/ English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

CPD Credit: 7 credits

About the Facilitator

Dr. Lam

Dr. Lam has been working in construction industry over 30 years. His career path started as an engineer in contracting companies working on infrastructure projects in late 80s. He pursued to quality field in late 90s and obtained his Quality Management System auditor qualification. Dr. Lam then advanced his career fields on Environmental Protection and occupational health and safety and obtained the pertinent professional qualifications. In the last five years, He has played heavily on the role as a management system auditor on quality, environmental protection and occupational health & safety in different business fields. Dr. Lam also lectures for various educational Institutes on relevant quality, environmental protection and occupational health & safety subjects and consults for different companies on establishing and maintaining ISO management system certification.

Internal Auditor Training of International Quality Standard ISO9001:2015 Certification Programme

Internal Auditor Training of International Quality Standard ISO9001:2015 Certification Programme

ISO9001-2015

On successfully completing the course, students will be able to:

  • Enhance personal knowledge and skill on auditing.
  • Plan for a personal career advancement.
  • Recognize compatibility among other different standards of management systems and their possibility of integration.

Who should attend?

  • First and second level team leaders and managers.
  • Quality and process improvement professionals.
  • Those interested in becoming ISO professionals in auditing.

Teaching Methodology

There is a balance between knowledge-based presentation, discussions, exercises and mini case studies.

Certification

Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria, satisfied with continual assessment and final exam in the course of training.

Course Outline

  1. Interpret the ISO9001:2015 QMS Requirements.
  2. Introduce skills involved in auditing and regulation needed for Conformity Assessment of Bodies providing audit and certification of management systems certification.
  3. Introduce initial steps of audit preparation and audit planning.

Prerequisite

None however students are expected to have some prior exposure to the ISO standards series. Students without such background may find it difficult to follow.

Fee

  • Registered Professionals: HK$2,400
  • Six Sigma Community Buddies /Members of SSI Partners: HK$2,600
  • Others: HK$2,800

Language: Mainly Cantonese w/ English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

About the Facilitator

Dr. Lam

Dr. Lam has been working in construction industry over 30 years. His career path started as an engineer in contracting companies working on infrastructure projects in late 80s. He pursued to quality field in late 90s and obtained his Quality Management System auditor qualification. Dr. Lam then advanced his career fields on Environmental Protection and occupational health and safety and obtained the pertinent professional qualifications. In the last five years, He has played heavily on the role as a management system auditor on quality, environmental protection and occupational health & safety in different business fields. Dr. Lam also lectures for various educational Institutes on relevant quality, environmental protection and occupational health & safety subjects and consults for different companies on establishing and maintaining ISO management system certification.

二十一世紀管理新思維:管理教練 The Coaching Manager

二十一世紀管理新思維:管理教練
The Coaching Manager

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課程簡介

世界高速發展,企業的挑戰不單來自日益加劇的市場競爭,還要面對如何管理知識型經濟的企業團隊。隨著教育之普及和科技之發達,知識型員工較具獨立思維,在工作上不再只求安穩的經濟回報,而是一份能夠長遠發揮個人所長的職業。因此,工業年代強調的標準化和控制等管理模式已經不能有效管理當今的知識型企業;眼見這個趨勢、西方具前瞻性的企業已意識到,他們需要一種嶄新的管理模式,才能有效運作及持續成長;管理人不單只是管理人,而是要成為一位管理教練。

早於八十年代,西方先進企業已把運動場上之教練運作應用於企業管理之上;聘請教練已不再是運動員的專利,很多大企業之領導人(CEO) 及行政人員都會聘請教練,助他們在事業及人生各領域上,發揮得更好、更成功。由於管理教練極具成效,歐美知名企業如 IBM, General Motor, CitiBank, Google, Microsoft也引進採用

企業教練(Corporate Coach) 透過貼身的學習模式,讓管理人在最短的時間內,找著問題的核心,看清自己的盲點及強項,對眼前的情況作出迅速的回應,有效提升企業的經營效率。管理教練強調以深度聆聽,發問及省思過程,激發個人思考,提升學習層次,讓團隊運作更有效率,讓員工更具承擔(Accountability) ,是發展知識型企業之重要管理學問。

在這個課程內,資深企業教練 Patrick,會以不同的教學模式 (理論教授,個案分享,遊戲,活動及示範),引領大家在短時間內掌握管理教練學的精髓,活學活用。

教學模式

  • 理論教授
  • 個案分享
  • 遊戲
  • 活動及示範

課程

1. 教練技巧基本篇

  • 教練學的起源
  • 專業教練在世界各地的發展前景
  • 歐美先進企業如何應用教練管理技術
  • 教練的運作原理及前題假設
  • 教練的心態及思維模式
  • 教練啟導的運作流程
  • 教練的成功基石(互信,開放,沒評斷,受導者導向,承擔)
  • 管理教練的核心技術
    1. 深度聆聽 (如何從對話中聽出對方的情緒,意圖,甚至是沒有說出的內心想法)
    2. 多層次溝通技巧 (如何從說話及身體語言透視對方的心態及真正想法)
    3. 有力的發問技巧 (如何在合適的時間,提出一針見血式的問題,讓對方進入正確軌道及思路)
    4. 學習不同種類的教練問題,提升你的發問水平及引導成效
    5. 回應 (Feedback) 的力量 (如何構建正面的回應,讓對方看清自己的盲點,強項及情況)
    6. 目標設定及管理 (如何設定高執行性的目標及管理其進度)
    7. 承擔力的運用 (如何運用承擔力提高對方的執行力及決心)
    8. 如何設計實際而可行的行動計劃 (Action Plan)
  • 如何開展第一次教練啟導談話及如何跟進

2. 教練應用篇

  • 管理人與教練的分別
  • 如何平衡管理人及教練的角色
  • 如何在團隊內推行教練文化
  • 如何以教練的聆聽方式,增強團隊成員之溝通及合作,掌握問題重點
  • 如何以教練發問激發員工主動思考、解決問題,提升對工作的參與性及承擔性

學員在課堂外,需要進行三次教練對話錄音(每次半小時) ,錄音只供學員作改善教練技巧之學習用途,加速學員掌握教練技巧。(註:每位學員只能使用自己的錄音

證書

符合出席率要求的學員將會獲頒完成課程確認證書

費用

  • 註冊專業人員: HK$3,800
  • 六式碼社區之友 /六式碼學會合作伙伴的會員: HK$4,180
  • 其他: HK$4,600

語言: 粵語

地點: 香港九龍尖沙咀梳士巴利道3號星光行16樓1627室

日期: *可按照客戶要求定制,歡迎聯絡我們查詢

時間: 上午10:30至下午5:30 (每日6小時,共4日 ,*1小時用膳) 

CPD 學分24 分 

講師介紹

Patrick Ng 是資深行政人員教練 (Executive Coach) ,擁有十二年的教練啟導經驗,曾為不同企業提供教練服務,客戶包括: (Deloitte, Manulife, AXA, AIA, Prudential, Bayer Material Science, Bank of China, Hong Kong Communication, Credit Agricole Corporate&Investment Bank 等等)。自2007年,多次擔任香港國際教練協會(HKICC)的執行委員會幹事及董事,負責推廣教練啟導文化及教練學普及化的教育工作,務求為華人社會 引入歐美先進之管理學問,發展具中國特式的教練學。
Patrick Ng 亦是美國CPP Asia Pacific 認可之MBTI性格分析顧問 及 美國 MRG (Management Research Group) 之認証 LEA (Leadership Effectiveness Analysis) 360 Feedback 顧問,擅長以MBTI 及 LEA 360 Feedback 為企業提供領袖訓練 (Leadership Training) 及團隊建立訓練 (Team Building)。他亦經常為不同領域的專業人仕,以MBTI進行事業啟導,計劃事業發展方向;曾多次獲星島新聞集團及工業貿易署邀請,舉辦管理學之專題講座,反應熱烈。

Application of Value Stream Map

Application of Value Stream Map

Introduction

The Value Stream Map (VSM) is a key Lean Sigma tool in any project involving a complex process, or a desire to accelerate a process. Value Stream Mapping is used heavily in Lean projects and Kaizens.

A Value Stream Map (VSM) is a drawing that depicts the flow of material and information along a value stream (the linked series of processes that brings a product from raw materials into the hands of the customer, or that provide a service to a customer), and lets the mapper record information on the spot.

What is the target?

  • To understand the procedures of drawing a Value Stream Map (VSM)
  • To understand the symbols used in Value Stream Map (VSM)
  • To understand the differences between a Current state and Future state of a Value Stream Map (VSM)

Who should attend?

  • First and second level team leaders and managers
  • Quality and process improvement professionals
  • Those who are interested to become Lean Six Sigma professionals

Teaching Methodology

Interactive workshop and lecture

Certification

Certificate of Successful Completion will be awarded to students who have achieved attendance criteria.

Fee

Registered Professionals: HK$750
Six Sigma Community Buddies /Members of SSI Partners: HK$800
Others: HK$850

Language:

Cantonese (supplemented with English)

Venue:

Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

CPD Credit:

3.5 credits