Internal Auditor Training of Occupational Health and Safety Management System ISO45001:2018 Certification Programme

Internal Auditor Training of Occupational Health and Safety Management System
ISO45001:2018 Certification Programme

On successfully completing the course, students will be able to:

  • Comprehensively understand the background of ISO and OHSAS
  • Understand the purposes, benefits and structure of Management System (MS)
  • Understand the general requirement of the documentation needed for the management system
  • Understand the implementation in general of the OHSMS management system, some applications may also be described for some particular fields of business
  • Improvement of management skill.

Who should attend?

  • First and second level team leaders and managers.
  • Quality and process improvement professionals.
  • Those interested in becoming ISO professionals in auditing.

Teaching Methodology

There is a balance between knowledge-based presentation, discussions, exercises and mini case studies.

Certification

Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria, satisfied with continual assessment and final exam in the course of training.

Course Outline

  1. Recognize history of Occupational Health and Safety (OHS)
    Assessment Series
  2. Understand the concept of ISO9001 and the Total MS
  3. Understand the OHSAS Terms and Definitions
  4. Understand the correspondence between OHSAS & ISO
  5. Understand the necessary documentation in OHS MS
  6. Understand the flow in certification of Quality MS
  7. Introduce the feasibility of integration with other MS standards i.e. ISO9001, 14001 and 50001, 45001 etc.

Prerequisite

None however students are expected to have some prior exposure to the ISO standards series. Students without such background may find it difficult to follow.

Fee

  • Registered Professionals: HK$2,400
  • Six Sigma Community Buddies /Members of SSI Partners: HK$2,600
  • Others: HK$2,800

Language: Mainly Cantonese w/ English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Date:
Time Slot 1:
13 & 20 Dec 2020 (Mon) Course Code: CPISO45001-21DEC13F

CPD Credit: 14 credits

Time: 9:30am – 5:30pm

About the Facilitator

Dr. Lam

Dr. Lam has been working in construction industry over 30 years. His career path started as an engineer in contracting companies working on infrastructure projects in late 80s. He pursued to quality field in late 90s and obtained his Quality Management System auditor qualification. Dr. Lam then advanced his career fields on Environmental Protection and occupational health and safety and obtained the pertinent professional qualifications. In the last five years, He has played heavily on the role as a management system auditor on quality, environmental protection and occupational health & safety in different business fields. Dr. Lam also lectures for various educational Institutes on relevant quality, environmental protection and occupational health & safety subjects and consults for different companies on establishing and maintaining ISO management system certification.

Effective Application Workshop of Occupational Health and Safety Management System ISO45001:2018

Effective Application Workshop of Occupational Health and Safety Management System
ISO45001:2018

On successfully completing the course, students will be able to:

  • Comprehensively understand the background of ISO and its organization and function.
  • Understand the purposes, benefits and structure of Quality Management System (QMS).
  • Understand the general requirement of the documentation needed for the management system.
  • Understand the implementation in general of the QMS management system standards, applications in different fields of business.
  • Improvement of management skill.

Who should attend?

  • First and second level team leaders and managers.
  • Quality saving and process improvement professionals.
  • Those interested in becoming ISO professionals.

Teaching Methodology

There is a balance between knowledge-based presentation, discussions, exercises and mini case studies.

Certification

Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria, satisfied with continual assessment and final exam in the course of training.

Course Outline

  1. Understand the ISO 45001:2018 family of standards
  2. Understand the environmental management principles process
    model, terms and definitions
  3. Understand the requirements of the ISO 45001:2018 Standard
  4. Able to plan and perform environmental management system audits
  5. Recognize the requirements in environmental management system
    certification
  6. Understand the potential of integration with other management
    systems

Fee

  • Registered Professionals: HK$1,400
  • Six Sigma Community Buddies /Members of SSI Partners: HK$1,500
  • Others: HK$1,650

Language: Mainly Cantonese / English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

CPD Credit: 7 credits

Time: 9:30am – 5:30pm

About the Facilitator

Dr. Lam

Dr. Lam has been working in construction industry over 30 years. His career path started as an engineer in contracting companies working on infrastructure projects in late 80s. He pursued to quality field in late 90s and obtained his Quality Management System auditor qualification. Dr. Lam then advanced his career fields on Environmental Protection and occupational health and safety and obtained the pertinent professional qualifications. In the last five years, He has played heavily on the role as a management system auditor on quality, environmental protection and occupational health & safety in different business fields. Dr. Lam also lectures for various educational Institutes on relevant quality, environmental protection and occupational health & safety subjects and consults for different companies on establishing and maintaining ISO management system certification.

Internal Auditor Training of International Quality Standard ISO50001:2018 Certification Programme

Internal Auditor Training of International Quality Standard ISO50001:2018 Certification Programme

On successfully completing the course, students will be able to:

  • Enhance personal knowledge and skill on auditing.
  • Plan for a personal career advancement.
  • Recognize compatibility among other different standards of management systems and their possibility of integration.

Who should attend?

  • First and second level team leaders and managers.
  • Quality and process improvement professionals.
  • Those interested in becoming ISO professionals in auditing.

Teaching Methodology

There is a balance between knowledge-based presentation, discussions, exercises and mini case studies.

Certification

Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria, satisfied with continual assessment and final exam in the course of training.

Course Outline

  1. Interpret the ISO50001:2018 QMS Requirements.
  2. Introduce skills involved in auditing and regulation needed for Conformity Assessment of Bodies providing audit and certification of management systems certification.
  3. Introduce initial steps of audit preparation and audit planning.

Prerequisite

None however students are expected to have some prior exposure to the ISO standards series. Students without such background may find it difficult to follow.

Fee

  • Registered Professionals: HK$2,400
  • Six Sigma Community Buddies /Members of SSI Partners: HK$2,600
  • Others: HK$2,800

Language: Mainly Cantonese w/ English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

CPD Credit: 14 credits

Time: 9:30am – 5:30pm (7 hours per day,2 days)

About the Facilitator

Dr. Lam

Dr. Lam has been working in construction industry over 30 years. His career path started as an engineer in contracting companies working on infrastructure projects in late 80s. He pursued to quality field in late 90s and obtained his Quality Management System auditor qualification. Dr. Lam then advanced his career fields on Environmental Protection and occupational health and safety and obtained the pertinent professional qualifications. In the last five years, He has played heavily on the role as a management system auditor on quality, environmental protection and occupational health & safety in different business fields. Dr. Lam also lectures for various educational Institutes on relevant quality, environmental protection and occupational health & safety subjects and consults for different companies on establishing and maintaining ISO management system certification.

Find Your Own Leadership Style

Find Your Own Leadership Style

Leader and Communication

Introduction

  • This course will provide participants tools to identify one own work and leadership style.
  • Through the interactive exercises, participants will learn communication tools to improve communication effectiveness and most importantly learn the tools to motivate and engage people.

What is the target?

Executives in a position to lead people or people aspiring to a management role.

Who should attend?

  • Management staff
  • People aspiring to management position

Teaching Methodology

  1. Short interactive theory
  2. Exercises
  3. Sharing and feed back

Certification

Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria.

Course Outline

  • What is communication
  • Knowing your leadership style and understanding how other people work
  • Learning effective communication tools
  • How to engage people

Fee

  • Registered Professionals: HK$1,400
  • Six Sigma Community Buddies /Members of SSI Partners: HK$1,500
  • Others: HK$1,650

Language

English

Venue

Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

CPD Credit

7 credits

About the Facilitator

Lily Ting

Lily Ting is Trainer and Human Resources Facilitator. She speaks English, Cantonese, Mandarin and French. Born and educated in France, Lily settled in Hong Kong in 1991. She started her human resources career in recruitment. She then worked for several consulting practices before setting up her own company. She works with international and local organisations in Greater China, in various projects such as cultural training, leadership, team audit, talent assessment and coaching. She is regularly invited as a speaker, trainer at various business organisations.

六星級客戶服務與客戶溝通(啟航班)

六星級客戶服務與客戶溝通(啟航班)

工作坊簡介

劉德華對現今客戶服務的忠告, 大家都耳熟能詳! 那麼你對優質服務又有多少認識?當真正面對客戶又能否將客戶服務,做得令客戶滿意的同時又令自己開心歡喜?本課程以工作坊形式教你實踐六星級客戶服務的水準及如何調節服務心態,令你的服務質素有效提升。

工作坊目標

改善機構服務質素,從而加強品牌形象,令前線客戶服務員工,心悅和顏服務客人,建構出﹕ 機構、員工及客戶都愉悅的三贏局面。

誰適合參加?

適合機構品牌所有前線員工及中層管理人員

教學模式

  1. 講課
  2. 互動活動
  3. 實習遊戲
  4. 小組討論

課程內容

  1. 星級客戶服務常識
  2. 客戶服務守則與態度
  3. 服務與品牌的互為關係
  4. 三大客戶服務的認識:產品、服務與技術
  5. 服務心態的調節與開關(一)
  6. 『十碗理論』(一)服務質素與能力
  7. 服務質素與品牌的掛鉤
  8. 客戶類型閱讀(一)
  9. 聆聽描繪鍛鍊法(一)

費用

  • 註冊專業人員: HK$2,400
  • 六式碼社區之友 /六式碼學會合作伙伴的會員: HK$2,600
  • 其他: HK$2,800

語言: 粵語

地點: 香港九龍尖沙咀梳士巴利道3號星光行16樓1627室

日期:*可按照客戶要求定制,歡迎聯絡我們查詢

CPD 學分: 14 分

時間: 09:30am-17:30pm(共14小時2日)
*可按照客戶要求定制,歡迎聯絡我們查詢

講師簡介

Jonathan Ho

資深成人教學導師Mr. Jonathan Ho, 素有『教室導演』之美譽,其『劇場訓練,職場體現』的教學特色,更為現代成人教育的嶄新教學模式,能有效地令學員,在輕鬆互動的學習氛圍下,活潑有趣地學習,並能在課堂中體現所授課題之實況情景。

Mr. Jonathan Ho 早年畢業於香港演藝學院舞台管理學系,畢業後隨即遠赴英國倫敦,入讀戲劇學校Ecolé Philippe Gaulier, 隨法國戲劇大師 Philippe Gaulier, Peta Lilly 並David Glass等著名歐洲戲劇大師,研習西方劇場與藝術研究;Mr. Ho 留學英國期間,曾為“英國倫敦華裔之星管弦樂團” London Chinese Star Orchestra駐團舞台經理、“牛津嘉盛頓歌劇院”Oxford Garsington Opera House後台管理成員,並獲聘於英國杜杜劇團The ToTo Theatre of England任節目製作經理及駐團藝術家,巡迴法國亞維儂藝術節Festival d’Avignon及英國南部藝術節。回港後曾受聘於君悅國際酒店Grand Hyatt International “尊尚會”及鷹君酒店“君臨會”任會籍大使。

Mr. Ho對大型團隊管理、高級客戶服務、節目統籌並舞台製作擁有豐富經驗,對西方古典音樂及西洋藝術更別具鑑賞心得。 Mr. Ho 回港後致力本地成人教育工作, 對人材培訓早有豐富經驗,2000年成功將原為訓練劇場、舞台演員及音樂家的特有訓練模式引進本地職場,作為各行各業訓練員工的嶄新教學模式。 誠然,在Mr. Ho『劇場訓練,職場體現』的教學模式下的學員,皆能夠在輕鬆互動的學習氛圍中學習;課堂上的『劇場形式實況模擬』能有效地讓學員親身體現課堂所授之理論,而課堂內Mr. Ho 引導全體學生們的朋輩激勵,更能令學員在互動互勵的動力下,增進學習進度及增強個性魅力Charisma, 從而鞏固團隊精神。

Mr. Jonathan Ho, 現為香港大學SPACE學院及中文大學SCS學院兼任講師、政府持續進修基金認可講師、毅進課程導師,經驗D.S.A教練,並曾受聘於;加拿大永明保險、英國保誠保險、紐約人壽、美聯物業、香港置業、朗文出版社、香港電訊、南澳洲Ronny & Felix Café、曼谷Poon’s Coffee Shop、台北小熊咖啡館等機構,任機構員工培訓導師。