Certificate Course on TOC – A Breakthrough Approach for Healthcare Improvement

January 23rd, 2013

Certificate Course on TOC – A Breakthrough Approach for Healthcare Improvement

TOC_Healthcare Theory of Constraints (TOC) provides a set of holistic processes and rules, all based on a system approach that brings quick and significant improvements in performance of companies and organizations. TOC has proved success in Healthcare industry. This course will equip healthcare professionals with essential knowledge and skills of applying TOC in healthcare organizations and to achieve quantum system improvement.

CME / CNE / CPD accreditation is in application.

Course Objectives

Upon completion of the course, participants will:

Have a clear understanding of TOC concepts and its application to healthcare
Know the major constraints of healthcare organizations
Be able to use 7-Focus Steps to elevate system constraints for breakthrough improvement
Be able to complete a TOC project in their hospitals

Course Content

Date	Topics	Speaker
3 Sep	The Current Issues of Healthcare Services How the Theory of Constraints(TOC) can tackle these Issues Video Show Constraint Management Framework	Dr. Y. K. CHAN (Chairman of Six Sigma Institute)
12 Sep	Application of TOC 7-Focus Steps with Healthcare Examples Determine the system’s goal Establish global performance measures Identify the system constraint Decide how to exploit the constraint
19 Sep	Application of TOC 7-Focus Steps with Healthcare Examples Subordinate the rest of the system to the constraint Elevate and break the constraint Overcome the intertia Case Examples Individual Project Presentation The Planning Game