Law of Variability and Little’s Law

You Must Know for Effective Operations Management

Introduction

Variability is a fact of life. In operations systems, many important quantities are variable, including process times, equipment uptimes, equipment downtimes, product demands, yield rates, number of workers who show up on a given day, and a host of others. Because of the prevalence of variability and its disruptive influence on system performance, understanding it is critical to effective operations management.

This workshop is to go through the aw of Variability and Little’s Law, the two important laws of operations science that executives must understand for efficacy operations management.

Course Outline

1. What is Little’s Law
2. Little’s Law in Multiple Process
3. Application in Multi-products Production System
4. Example of Applications in Service Environment
5. Shortfalls of Little’s Law
6. What is Law of Variability
7. How to Measure Variability
8. Impact of Variability to Utilization and Waiting Time
9. Case Examples
10. Exercises

Certification

Certificate of Successful Completion will be awarded to students who have achieved attendance criteria.