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Topic Description
Since the success of previous IT CPD Seminar, our speaker, Mr. Alex Lee would like to introduce more in-depth details in specific topics: (1) Customer Relationship Management System (2) Enterprise Content Management System.
Both of the systems have proven to bring businesses more values and he will present the different usages and benefits that brings to businesses to run faster and smarter. He will also shares his experiences in project implementation and the major benefits that bring to businesses.
Date: 3rd Feb 2016 (Wed)
Time: 7:00pm – 8:30pm
CPD Credit: 1.5
Topic: Streamline Your Business with CRM and ECM
Venue: Six Sigma Institute, Unit 1627, 16/F, Star House, No.3 Salisbury Road, Tsim Sha Tsui, Kowloon
Language: Conducted in Cantonese (Supplemented with English)
Fee: Free of Charge
Content Introduction
- Why CRM (Customer Relationship Management System)? Typical usage
- Why ECM (Enterprise Content Management System)? Typical usage
Case Studies and Demonstration
About the Presenter
Alex Lee, LSSMBB, RSSBB, CAQ(BB), MSc (UK), BEng(Hons) (UK)
Alex Lee has been working in the IT industrial for over 10 years and have always involved in multi- million dollars projects with different MNCs in UK and HK. He has worked on Metro projects for Perth, Melbourne, UK and HK (MTR), Electronic Medical Records systems project (NHS in UK), Enterprise Content Management Projects (Worldwide), Requirement Management for several MTR projects in HK, Configuration Management and deployed a development process for a team of 50+ engineers.
He spent 12 years in UK and after completion of his MSc, he worked in UK for over 6 years and returned to Hong Kong. He later studied Lean, Six Sigma and TOC which he understands business and IT challenges and this make him realize there are something that can be done to streamline better with IT and business and aim to provide more values to businesses
He is now working on his own business Aboutknowledge (Hong Kong) Limited and focusing on Process Improvement with adaption of technologies, Web site development, CRM development, ECM and system integration.
Act now to enroll! Please fill in your details in the following form:
