CPD Seminar: Voice of the Customer: Case Sharing on Clothing Product Development on 28 Jan 2015
January 6th, 2015
| Voice of Customer:Case Sharing on Clothing Product Development |
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| Introduction Meeting customer needs is fundamental to achieving customer satisfaction. One of the methods Quality Function Deployment (QFD) provides is how to collect, process and organize the voice of the customer (VOC) into customers’ needs. The customer knowledge that obtained from the deployment process helps the team come up with products and services that highly satisfy customers’ needs….more |
| Date: |
28th Jan 2015 |
| Time: |
7:00 pm – 9:00 pm |
| Fee: |
Free of Charge |
| CPD hrs: |
2 hours |
| Venue: |
Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon |
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