Dear All Registration Professionals / Students / Friends:
Hong Kong is now a service oriented economy. According to Government’s statistics. Service Sector generated 93% GDP and with employment close to 87% (Fact Sheets of HK government June 2014). Organizations and individual should be well aware and equipped with knowledge and skills in providing quality service in order to survive and achieving growth in the service market.
As a result, Hong Kong Quality Management Association, a partner of SSI, will lauch a new program, Certified Course on Service Quality Manager in mid-April 2015 to in line with the ever growing service market. It is a 6-day program with hands-on case studies, company visit and basic knowledge in service quality. This program is especially suitable for those newly joined or with years of working experience in service industry. (Please click here to know more).
I would like to advise you to take an early registration, as there are limited seats and take the first-come-first-served practice. Please feel free to contact our booking hotline 25812771 for details.
Course Name: Certified Course on Service Quality Manager
Date: 18 April 2015 (every Saturday)
Time: 9:30 am – 12:30pm to 2:00pm – 5:00pm
Venue: 1/F, Good Harvest Commercial Building, 515-517 Nathan Road, Yaumatei, Kowloon, Hong Kong.
Course Fee: HK$6,800 (15% off for early bird Discount on or before 9 Apr, and 20% off for group enrollment of 3 or more)
Enrollment:Please click here to submit the enrollment form. After receiving SSI confirmation, Please post the cheque to one of below address before the course begin:
- Six Sigma Institute – Unit 1627, 16/F., Star House, No.3 Salisbury Road, T.S.T., Kln.
- Hong Kong Quality Management Association – Room 130, 1/F.,Liven House, 61-63 King Yip Street, Kwun Tong, Kowloon, HK
Tel﹕ (852) 2581 2771 Fax﹕ (852) 2581 2778 Email﹕[email protected] Website﹕www.ssi.org.hk
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