Introduction to International Quality Standard – ISO 9001:2008

Date: 27 July 2012 (Fri)
Time: 7:00pm – 8:00pm
Charge: free
Continue reading Introduction to International Quality Standard – ISO 9001:2008

HK QFD Symposium 2012 Flyer

Click HERE to download the application form.

Host Organizations:

Supporting Organization:

Quality function deployment (QFD) is a product development methodology originated in Japan with a history of more than 40 years. In view of its success in the manufacturing industry, QFD has quickly spread to the servicing industry in the 1980s. Nowadays, the important sectors of the servicing industry, such as banking, insurance, logistics, tourism, hotel and medical, have widely applied QFD for doing service improvement and new service development.

Supported by:

Six Sigma Institute


QFD Seminar Part 2 - Voice of Customer

Date:

Time:

Speaker: Dr. Catherine Chan, Chairman of Quality Function Deployment Association

Venue: Six Sigma Institute, Unit 1627, 16/F, Star House, No.3 Salisbury Road, Tsim Sha Tsui, Kowloon

Remark: Applicants should attended QFD Seminar Part 1 – Introduction to QFD

Continue reading CPD Seminar: Voice of Customer

Effective Presentation Skills For Executives Workshop - Course Content

Course Content

We can help your company or organization:

  • to deliver winning marketing and sales presentations
  • to sharpen listening and communication skills
  • to give high-impact conference presentations
  • to develop and deliver effective internal business presentations

We can help you:

  • overcome the fear of public speaking and develop your confidence
  • design the structure and content of your speech
  • fine tune your voice and speech of Cantonese (粵語拼音)
  • create presentation tools that engages your audience and enhances your message
  • deliver your talk in a way that makes you stand out

Quality Function Deployment – Course Schedule

Schedule of QFD White Belt Course

Course Code: QFDWB(01)

Date:

13 Jan 2012 (Fri)

Time:

10:30am – 12:30pm (Session 1)
2:00pm
– 5:00pm (Session 2)

Venue:

Unit 1627, 16/F, Star House, Middle Block, No.3 Salisbury Road, Tsim Sha Tsui, Kowloon

Speaker:

Glenn H. Mazur

Language:

English