Continous Professional Development | Six Sigma Institute 六式碼學會

Certificate Course on Six Sigma for Healthcare

January 23rd, 2013

Certificate Course on Six Sigma for Healthcare

SixSigmaHealthcare The course is designed to give healthcare professionals an understanding of the critical customer requirements and a set of Six Sigma tools within problem solving process for enhancing patient care. Participants are expected to use these tools to complete projects for eliminating human and transactional errors and reducing customer complaints.

CME / CNE / CPD accreditation is in application.
For participants who have finished this course, the first 7.5 hours of Six Sigma Green Belt Course will be exempted

Course Objectives

Upon completion of the course, participants will:

Have a clear understanding of how Six Sigma processes and tools can be applied in healthcare environment
Know how to define appropriate Six Sigma projects to solve recurring healthcare incidents
Know how to use Six Sigma tools to complete individual improvement projects

Course Content

Date	Topics	Speaker
1 Sep	Introduction to Six Sigma Case Example Define Phase Project Charter SIPOC Chart Voice of Patient	Dr. Y. K. CHAN (Chairman of Six Sigma Institute)
8 Sep	Measure Phase Baseline Measure Y=f(X’s) Identification of Potential Cause Selection of Critical Causes Measure Plan Process Capability Exercises
15 Sep	Verify Root Causes Develop Solutions Pilot Solutions Case Example 1 – Lean Sigma Deployment in Hospitals
22 Sep	Full Scale Implementation Control Plan Case Example 2 – 縮短急診生化檢驗報告時間 Case Example 3 – Improvement of Medical Imaging Center

SSI Course Code: HSSA(01)

Date: 1 September – 22 September 2014 (Every Monday)

Time: 7:00p.m. – 10:00p.m.

Venue: Lecture Hall, 4/F., Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language Media: Cantonese (Supplemented with English)

Certificate: Awarded to participants with a minimum attendance of 70%

Course Fee: HK$1,600 (4 sessions, 12 hours)

Enquiry: The Secretariat of The Federation of Medical Societies of Hong Kong

Jointly organized by:

Certificate Course on TOC – A Breakthrough Approach for Healthcare Improvement

January 23rd, 2013

Certificate Course on TOC – A Breakthrough Approach for Healthcare Improvement

TOC_Healthcare Theory of Constraints (TOC) provides a set of holistic processes and rules, all based on a system approach that brings quick and significant improvements in performance of companies and organizations. TOC has proved success in Healthcare industry. This course will equip healthcare professionals with essential knowledge and skills of applying TOC in healthcare organizations and to achieve quantum system improvement.

CME / CNE / CPD accreditation is in application.

Course Objectives

Upon completion of the course, participants will:

Have a clear understanding of TOC concepts and its application to healthcare
Know the major constraints of healthcare organizations
Be able to use 7-Focus Steps to elevate system constraints for breakthrough improvement
Be able to complete a TOC project in their hospitals

Course Content

Date	Topics	Speaker
3 Sep	The Current Issues of Healthcare Services How the Theory of Constraints(TOC) can tackle these Issues Video Show Constraint Management Framework	Dr. Y. K. CHAN (Chairman of Six Sigma Institute)
12 Sep	Application of TOC 7-Focus Steps with Healthcare Examples Determine the system’s goal Establish global performance measures Identify the system constraint Decide how to exploit the constraint
19 Sep	Application of TOC 7-Focus Steps with Healthcare Examples Subordinate the rest of the system to the constraint Elevate and break the constraint Overcome the intertia Case Examples Individual Project Presentation The Planning Game