Effective Business Writing

Introduction
This workshop is designed for you who want to improve your writing skill in English to achieve effective communication in the workplace. Some workers nowadays do not pay attention to business writing etiquette in English so they cannot convey their messages properly or achieve their purposes…more

Date: 8 Sep & 10 Sep
Time: 7:00pm to 10:30pm
Course Code: AW-04SEP15E
Language: English
Fee: Registered Professionals: HK$ 1,400 ; Six Sigma Community Buddies/Members of SSI Partners: HK$ 1,500 ; Others: HK$ 1,650
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Successful Job Interview

Introduction
This workshop is designed for you who may want to change your working environment or need to attend a promotion interview. Some people target to advance their career better or change their position, so they apply for a job; some may have a chance to get promoted and are required to attend a promotion interview…more

Date: 18 Sep
Time: 9:30am to 5:30pm
Course Code: SJI-18SEP15F
Language: English
Fee: Registered Professionals: HK$ 1,400 ; Six Sigma Community Buddies/Members of SSI Partners: HK$ 1,500 ; Others: HK$ 1,650
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Successful Oral Presentation

Introduction
This workshop is designed for you who need to deliver presentations or improve your presentation skills at work. Some workers nowadays are not articulate and find it difficult to deliver a presentation in front of their clients or supervisors…more

Date: 15 Sep
Time: 9:30am to 5:30pm
Course Code: SOP-15SEP15F
Lanuage: English
Fee: Registered Professionals: HK$ 1,400 ; Six Sigma Community Buddies/Members of SSI Partners: HK$ 1,500 ; Others: HK$ 1,650
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Application of Hypothesis Testing

Introduction
This course offers an extension to the “Analysis” module on Lean Six Sigma methodology. Hypothesis testing is considered one of the important modules in decision analytics for managerial considerations based on the observations…more

Date: 11 Sep
Time: 9:30am to 1:00pm
Course Code: AHT-11SEP15A
Language: Cantonese (supplemented with English)
Fee: Registered Professionals: HK$ 750 ; Six Sigma Community Buddies/Members of SSI Partners: HK$ 800 ; Others: HK$ 850
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Application of 7 Wastes

Introduction
Waste elimination is one of the most effective ways to increase the profitability in Lean application. The 7 wastes originated in Japan, where waste is known as ‘Muda’. ‘The 7 Wastes’ is a tool to further categorize “Muda” and was originally developed as the core of the Toyota Production System. To eliminate waste, it is important to understand exactly what waste is and where it exists…more

Date: 18 Sep
Time: 9:30am to 1:00pm
Course Code: A7W-18SEP15A
Language: Cantonese (supplemented with English)
Fee: Registered Professionals: HK$ 750 ; Six Sigma Community Buddies/Members of SSI Partners: HK$ 800 ; Others: HK$ 850
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Leadership and Communication

Introduction
This course will provide participants tools to identify one own work and leadership style.Through the interactive exercises, participants will learn communication tools to improve communication effectiveness and most importantly learn the tools to motivate and engage people…more

Date: 17 Sep
Time: 9:30am to 5:30pm
Course Code: LAC-17SEP15F
Language: English and Cantonese with English material
Fee: Registered Professionals: HK$ 1,400 ; Six Sigma Community Buddies/Members of SSI Partners: HK$ 1,500 ; Others: HK$ 1,650
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Effective Application Workshop of International Quality Standard ISO50001:2011

On successfully completing the course, students will be able to:

• Comprehensively understand the background of ISO and its organization and function.
• Understand the purposes, benefits and structure of Quality Management System (QMS).
• Understand the general requirement of the documentation needed for the management system.
• Understand the implementation in general of the QMS management system standards, applications in different fields of business.
• Improvement of management skill…more

Date: 20 Sep
Time: 9:30am to 5:30pm
Course Code: EAISO50001-20SEP15F
Language: Mainly Cantonese with English
Fee: Registered Professionals: HK$ 1,400 ; Six Sigma Community Buddies/Members of SSI Partners: HK$ 1,500 ; Others: HK$ 1,650
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Effective Complaint Handling

Introduction
This workshop is designed for you who work in the customer services field or need to handle complaints in the workplace. Handling complaints efficiently helps build your company’s image; however, workers may panic when they receive a complaint. In this workshop, you are going to learn to respond to complaints in English tactfully and skillfully with some strategies…more

Date: 22 Sep
Time: 9:30am to 5:30pm
Course Code: ECH-22SEP15F
Language: English
Fee: Registered Professionals: HK$ 1,400 ; Six Sigma Community Buddies/Members of SSI Partners: HK$ 1,500 ; Others: HK$ 1,650
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