優化醫療品管方案講座 Optimizing Healthcare Quality Management Solution Seminar

您的機構是否正面對以下問題?

  • 醫療糾紛的支出費用高昂
  • 病人/客戶對服務質素信心下降
  • 利潤下降
  • 競爭力下降
  • 未能掌握病人/客戶需求
採用精益六式碼已是世界主流,
53%的世界五百強企業均使用這套管理模式改善績效,當中有8.4%是醫療機構。
精益六式碼可以為您的機構﹕

  • 提供系統化和標準化系統減少醫療失誤
  • 改善醫療流程和員工操守
  • 達致零缺陷的服務品質
  • 降低營運成本
  • 以良好信譽擴大市場佔有率
  • 持續改善品質管理,維持競爭力
  • 根據客戶需求訂定優良品質管理系統


精益六式碼 – 優化醫療品管方案講座
SBTI-HK是全球領先的公司,其始創人是六式碼發明者之一,為各行各業提供優質和具經驗的諮詢服務,曾協助多間海外、國內及本地醫療機構落實執行精益六西格瑪管理,成效顯著。此講座將分享醫療機構推行精益六式碼成功經驗並介紹正確的工具以協助機構減少醫療失誤、改善服務質素、提升病人/客戶滿意度、增加利潤/資金、促進人力資源績效、建立持續改善的企業文化

歡迎以下醫療機構人士參加:
– 行政及管理人員;
– 資深醫護人員;
– 團隊領袖;
– 流程改善人員;
– 機構培訓負責人
日期: 2012年9月7日 (星期五)
時間: 下午3:00 – 5:00
地點: 尖沙咀梳士巴利道3號星光行16樓1627A室
報名:
下載並填妥表格,傳真至2581 2776 或 電郵至[email protected]
也可致電2581 2209 聯絡我們以預留座位。

 


 

Is your organization facing below problems?

  • Medical disputes caused high expenses
  • Losing patient/customer’s confidence to service quality
  • Decreasing profits
  • Declining competitiveness
  • Not understand actual needs of patient/customer
It is a world trend to use Lean Six Sigma as an effective tool to improve quality and reduce cost. The 53% of Fortune 500 companies are using Lean Six Sigma to elevate their organizational performance and about 8.4% are hospitals. Lean Six Sigma can help your organization to:

  • Provide systematic and standardised ways to reduce medical defects
  • Improve medical work flow and staff morale
  • Achieve zero-defect service quality
  • Reduce operational costs
  • Increase market share with a good reputation
  • Improve quality management continuously to maintain competitiveness
  • Set an excellent quality management system based on customer needs

Optimizing Healthcare Quality Management Solution – Lean Six Sigma Seminar
SBTI-HK is a leading global provider of Lean Six Sigma solution services, which founder is one of the Six Sigma inventors, helping many overseas, China and local healthcare organizations to implement Lean Six Sigma management with great achievements. The seminar will share successful experience of deploying Lean Six Sigma in Healthcare and introduce the right tools for organizations to: a) Reduce medical defects, b) Improve service quality, c) Increase patient / customer satisfaction scores, d) Increase profit / reinvestment, e) Enhance human resources efficiency, and f) Build continuous improvement culture.

Welcome below audiences from Healthcare to attend:
– Administration and Management Executives;
– Second tier management;
– Process Improvement Staff;
– Organization Training Officer
Date: 7 Sep 2012(Fri)
Time: 3:00 – 5:00p.m.
Location: Unit 1627A, 16/F., Star House, 3 Salisbury Road, Tsim Sha Tsui
Enrolment:
To reserve the seat, please download and complete the form and fax to 2581 2776 / email to [email protected], OR call us directly at 2581 2209.

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