Last Call: Real Project Sharing on Saturday (1 Manufacturing Case + 1 Service Case)[CPD Seminar]

Introduction

The uses of Six Sigma can be formed in manufacturing and service industries. The real project sharing of Six Sigma Institute aims to provide insights to attendants on practical uses of Six Sigma in real world….more

Manufacturing Case

Topic: Lens Gluing Process
Description: Improve a lens gluing process by effective use of DMAIC project framework.

Service Case

Topic:Insurance – Orphan Policy Assignment and Notification to Customer
Description:The key objective of this project is to review the process from agents’ termination to the mailing of letter to notification the customer of the assigned new agents. The key objective is to improve the customer services and experience of how insurance agents handle the orphan policy and the policyholders.

Mr. Fox Chan, Head of Manufacturing Engineering
He worked in Manufacturing over 27 years. He worked in China since 1984. He has been multi national corporation (MNC) with Finland, USA, Switzerland, Germany & Japan since 1996….more

Mr. Michael Wong, Head of Business Strategy
Michael is the Head of Business Strategy in Sun Life Hong Kong. In this role, Michael is responsible for corporate strategic planning, program management office and other functional areas. ….more