Dear All Registered Professionals / Students / Friends:
Hong Kong Quality Management Association, a partner of SSI, will lauch a new weekend seminar, Service Quality Series – Managing Knowledge for Service Quality on 30 May 2015 (Saturday). This is the first of weekend seminar in this Service Quality Series on the managing critical knowledge in providing quality service. Case of Red Cross will be delivered to illustrate the implementation of Knowledge Management in an NGO to achieve performance excellence. An Registered Quality Manager Program graduate of HKQMA has also been invited to present his project. (Please click here to know more).
I would like to advise you to take an early registration, as there are limited seats and take the first-come-first-served practice. Please feel free to contact our booking hotline 2581 2771 for details.
Seminar Topic:Service Quality Series – Managing Knowledge for Service Quality
Date: 30 May 2015 (Saturday)
Time: 10:00 am – 2:30pm
Venue: Lecture Theater, 7/F., Good Harvest Commercial Building, 515-517 Nathan Road, Yaumatei, Kowloon. (MTR Exit B1)
Fee (INCLUDING LUNCH): HK$200 for Registered Professionals ; HK$300 for Others
Enrollment: Please click here to submit the enrollment form. After receiving SSI confirmation, Please post the cheque to one of below address before the course begin:
- Six Sigma Institute – Unit 1627, 16/F., Star House, No.3 Salisbury Road, T.S.T., Kln.
- Hong Kong Quality Management Association – Room 130, 1/F.,Liven House, 61-63 King Yip Street, Kwun Tong, Kowloon, HK
Tel﹕ (852) 2581 2771
Fax﹕ (852) 2581 2778
Email﹕ [email protected]
Website﹕ www.ssi.org.hk
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