Continous Professional Development | Six Sigma Institute 六式碼學會

Certificate Course on Six Sigma for Healthcare

January 23rd, 2013

Certificate Course on Six Sigma for Healthcare

SixSigmaHealthcare The course is designed to give healthcare professionals an understanding of the critical customer requirements and a set of 六式碼 tools within problem solving process for enhancing patient care. Participants are expected to use these tools to complete projects for eliminating human and transactional errors and reducing customer complaints.

CME / CNE / CPD accreditation is in application.
For participants who have finished this course, the first 7.5 hours of Six Sigma Green Belt Course will be exempted

Course Objectives

Upon completion of the course, participants will:

Have a clear understanding of how Six Sigma processes and tools can be applied in healthcare environment
Know how to define appropriate Six Sigma projects to solve recurring healthcare incidents
Know how to use Six Sigma tools to complete individual improvement projects

課程內容

日期	Topics	Speaker
1 九月	Introduction to Six Sigma 案例 Define Phase 項目約章 SIPOC Chart Voice of Patient	Dr. Y. K. CHAN (Chairman of Six Sigma Institute)
8 九月	Measure Phase Baseline Measure Y=f(X’s) Identification of Potential Cause Selection of Critical Causes Measure Plan 過程能力測量練習
15 九月	Verify Root Causes Develop Solutions Pilot Solutions 案例 1 – Lean Sigma Deployment in Hospitals
22 九月	Full Scale Implementation 控制計劃案例 2 – 縮短急診生化檢驗報告時間案例 3 – Improvement of Medical Imaging Center

SSI Course Code: HSSA(01)

日期: 1 九月 – 22 九月 2014 (Every Monday)

時間: 7:00p.m. – 10:00p.m.

地點: Lecture Hall, 4/樓, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, 香港

Language Media: 廣東話 (用英語輔以)

Certificate: Awarded to participants with a minimum attendance of 70%

課程費用: HK$1,600 (4 sessions, 12 hours)

Enquiry: The Secretariat of The Federation of Medical Societies of Hong Kong

Jointly organized by:

Certificate Course on TOC – A Breakthrough Approach for Healthcare Improvement

January 23rd, 2013

Certificate Course on 制約理論 – A Breakthrough Approach for Healthcare Improvement

TOC_Healthcare 制約理論 (制約理論) provides a set of holistic processes and rules, all based on a system approach that brings quick and significant improvements in performance of companies and organizations. TOC has proved success in Healthcare industry. This course will equip healthcare professionals with essential knowledge and skills of applying TOC in healthcare organizations and to achieve quantum system improvement.

CME / CNE / CPD accreditation is in application.

Course Objectives

Upon completion of the course, participants will:

Have a clear understanding of TOC concepts and its application to healthcare
Know the major constraints of healthcare organizations
Be able to use 7-Focus Steps to elevate system constraints for breakthrough improvement
Be able to complete a TOC project in their hospitals

課程內容

日期	Topics	Speaker
3 九月	The Current Issues of Healthcare Services How the Theory of Constraints(制約理論) can tackle these Issues Video Show Constraint Management Framework	Dr. Y. K. CHAN (Chairman of Six Sigma Institute)
12 九月	Application of TOC 7-Focus Steps with Healthcare Examples Determine the system’s goal Establish global performance measures Identify the system constraint Decide how to exploit the constraint
19 九月	Application of TOC 7-Focus Steps with Healthcare Examples Subordinate the rest of the system to the constraint Elevate and break the constraint Overcome the intertia 案例 Individual Project Presentation The Planning Game