Conflict Management
簡介
This course will give participants tools to improve their communication skills and learn how to solve conflict in work place.
課程大綱
- The basics of communication
- How conflicts arise and perpetuate
- Technics for conflict resolution
What is the target?
Executives in a position to lead people or people aspiring to a management role.
誰適合參加?
- Management staff
- People aspiring to management position
Teaching Methodology
- Short interactive theory
- 練習
- Sharing and feed back
證書
Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria.
Fee
專業資格註冊名單: HK$1,400
Six Sigma Community Buddies /Members of SSI Partners: HK$1,500
其他: HK$1,650
授課語言
English and Cantonese with English Material
地點
單位 1627, 16/知名, 星光行, 沒有. 3 梳士巴利道, 尖沙咀, 九龍
CPD信用
7 credits
About the Facilitator
百合婷
Lily Ting is Trainer and Human Resources Facilitator. She speaks English, 廣東話, Mandarin and French. Born and educated in France, Lily settled in Hong Kong in 1991. She started her human resources career in recruitment. She then worked for several consulting practices before setting up her own company. She works with international and local organisations in Greater China, in various projects such as cultural training, leadership, team audit, talent assessment and coaching. She is regularly invited as a speaker, trainer at various business organisations.
