| 持續專業發展CPD講座 |
| Voice of Customer:Case Sharing on Clothing Product Development |
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| 簡介 Meeting customer needs is fundamental to achieving customer satisfaction. One of the methods Quality Function Deployment (QFD) provides is how to collect, process and organize the voice of the customer (VOC) into customers’ needs. The customer knowledge that obtained from the deployment process helps the team come up with products and services that highly satisfy customers’ needs….more |
| 日期: | 28th Jan 2015 |
| 時間: | 7:00 下午 – 9:00 下午 |
| Fee: | Free of Charge |
| CPD hrs: | 2 hours |
| 地點: | 單位 1627, 16/知名, 星光行, 沒有. 3 梳士巴利道, 尖沙咀, 九龍 |
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