Certificate Course on Six Sigma for Healthcare

January 23rd, 2013

Certificate Course on Six Sigma for Healthcare

SixSigmaHealthcare The course is designed to give healthcare professionals an understanding of the critical customer requirements and a set of 六式碼 tools within problem solving process for enhancing patient care. Participants are expected to use these tools to complete projects for eliminating human and transactional errors and reducing customer complaints.

CME / CNE / CPD accreditation is in application.
For participants who have finished this course, the first 7.5 hours of Six Sigma Green Belt Course will be exempted

Course Objectives

Upon completion of the course, participants will:

Have a clear understanding of how Six Sigma processes and tools can be applied in healthcare environment
Know how to define appropriate Six Sigma projects to solve recurring healthcare incidents
Know how to use Six Sigma tools to complete individual improvement projects

課程內容

日期	Topics	Speaker
1 九月	Introduction to Six Sigma 案例 Define Phase 項目約章 SIPOC Chart Voice of Patient	Dr. Y. K. CHAN (Chairman of Six Sigma Institute)
8 九月	Measure Phase Baseline Measure Y=f(X’s) Identification of Potential Cause Selection of Critical Causes Measure Plan 過程能力測量練習
15 九月	Verify Root Causes Develop Solutions Pilot Solutions 案例 1 – Lean Sigma Deployment in Hospitals
22 九月	Full Scale Implementation 控制計劃案例 2 – 縮短急診生化檢驗報告時間案例 3 – Improvement of Medical Imaging Center