Streamline Your Business with CRM and ECM (3 Feb 2016)

January 11th, 2016

Topic Description

Since the success of previous IT CPD Seminar, our speaker, 先生. Alex Lee would like to introduce more in-depth details in specific topics: (1) Customer Relationship Management System (2) Enterprise Content Management System.

Both of the systems have proven to bring businesses more values and he will present the different usages 及 benefits that brings to businesses to run faster and smarter. He will also shares his experiences in project implementation 及 major benefits that bring to businesses.

日期: 3^rd Feb 2016 (Wed)

時間: 7:00下午 – 8:30下午

CPD信用: 1.5

項目: Streamline Your Business with CRM and ECM

地點: 六式碼學會, 單位 1627, 16/知名, 星光行, No.3 Salisbury Road, 尖沙咀, 九龍

授課語言: 粵語主講 (用英語輔以)

Fee: Free of Charge

Content Introduction

Why CRM (Customer Relationship Management System)? Typical usage
Why ECM (Enterprise Content Management System)? Typical usage

Case Studies and Demonstration

About the Presenter

Alex Lee, LSSMBB, RSSBB, CAQ(BB), MSc (UK), BEng(Hons) (UK)
Alex Lee has been working in the IT industrial for over 10 years and have always involved in multi- million dollars projects with different MNCs in UK and HK. He has worked on Metro projects for Perth, Melbourne, UK and HK (香港鐵路有限公司), Electronic Medical Records systems project (NHS in UK), Enterprise Content Management Projects (Worldwide), Requirement Management for several MTR projects in HK, Configuration Management and deployed a development process for a team of 50+ engineers.
He spent 12 years in UK and after completion of his MSc, he worked in UK for over 6 years and returned to Hong Kong. He later studied Lean, Six Sigma and TOC which he understands business and IT challenges and this make him realize there are something that can be done to streamline better with IT and business and aim to provide more values to businesses
He is now working on his own business Aboutknowledge (香港) Limited and focusing on Process Improvement with adaption of technologies, Web site development, CRM development, ECM and system integration.

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