[Updated on 2 Feb 2018] Manager – Performance Enhancement

[Updated on 2 Feb 2018]

Manager – Performance Enhancement


  • Formulate and propose directions related to performance enhancement
  • Identify business needs, gaps and opportunities under the dynamic operation environment to improve efficiency and customer experience
  • Conduct feasibility study, operational research and capacity planning
  • Prepare and present cost effective project proposals
  • Perform analysis, design and implementation of strategic projects, introducing new operation procedures, cargo handling facilities and systems
  • Liaise and coordinate across departments
  • Assess and evaluate alternative solutions as proposed by solution providers
  • Monitor and evaluate the performance of project initiatives according to project proposals
  • Keep abreast of latest industry trend, innovation and technology development
  • Assist in the preparation of performance roadmap and budgets
  • Supervise sub-ordinates on day-to-day duties
  • Promote cultural change towards the objectives


  • University graduate majoring in Industrial Engineering, Operational Research, or equivalent
  • At least 10 years’ working experience in business analysis, process transformation, procedure design or service quality improvement (Potential candidates with lesser experience will be considered for other post)
  • Knowledge in air cargo terminal operations or logistics preferred
  • Experience in project initiation and management
  • Previous exposure to Lean or Six Sigma is a plus
  • Creative, interested in innovation and new technologies
  • Self-motivated, willing to face challenges and capable to work under pressure
  • Good interpersonal, spoken and written skills
  • Proficiency in computer applications and statistical analysis

5-day week with comprehensive remuneration package including double pay, cross district transport subsidy, top-up MPF contribution, medical insurance, dental assistance scheme, life insurance coverage and dependent’s benefits will be offered.

Interested parties please send full resume with earliest availability, current and expected salary to Human Resources Department by email ([email protected]). Please contact Mr Chu by email ([email protected]) if you have any further inquiries regarding this post.

Personal data provided will be treated in strict confidence and used for recruitment purpose only.