簡介

We say, learn from mistakes, but why not learn from others’ mistakes to avoid repeating the same mistakes again. Knowledge is power but how can we capture the knowledge from experts and build a system for users in a later stage? This short course will equip with participants tools to capture experience and knowledge from him/herself and from others, especially from experts. The captured experience and knowledge will enable participants avoid repeating the same mistakes or succeeding in a faster speed. By the end of this workshop, participant can able to develop an Expert System with a software (without purchase one for workshop).

Target

All participants who would like to capture relevant experience and knowledge from work and to explore the software Expert System for decision making.

Continue reading How to use AI-Expert System and the Knowledge Management Tools to capture Experience and Knowledge for excellent performance? (16 Jun 2019)

Knowledge Discovery – Data Mining and Big Data

簡介

This workshop provides participants with concepts of Big Data, importance of Big Data and its applications in business world. Participants will learn how to discover new knowledge by using Data-Mining, the core technique in Big Data. For this Unit, algorithm in Data Mining will not be discussed hence, all practical exercises will use MS Excel. No advanced arithmetic and knowledge in Excel are required.

誰適合參加?

Anyone interested in knowing the Data Analysis (simple data-mining) in Knowledge Discovery and learn how companies using them to their competitive advantages.

Teaching Methodology

1. Lectures
2. Case studies
3. Hands-on exercise

證書

• Certificate of Successful Completion will be awarded to students who
  have achieved the attendance criteria.
  

課程大綱

1. What is Big Data and how big is big?
2. Examples of Big Data applications.
3. DIKW Model
4. Simple Data Mining concept and theories.

Hands-on workshop on data analysis/mining by using MS Excel.

• Conduct transactions analysis
• Carry out “Market Basket” Analysis (Apriori Algorithm)
• Predict results by Classification

要求

• Basic understanding and use of MS Excel.
• It is recommended to bring your own portable PCs (SSI will provide limited PCs in classroom, first come for enrollment, first served)

職場演技訓練班

課程簡介

演技的藝術與技巧並不是演員們的專利，不論你是創業老闆，或任何職場的打工仔，尤其是要接觸客户的工種，學得一身演技傍身， 不單職場廣受同事歡迎，增加升職機會，更可以贏得客户歡心。 學習職場演技並不是叫你戴假面具虛偽待人，而是要你學習演員們的收放自如，將負面、不合大體及無禮的情緒、表情以至身體動作、 肢體語言盡量收斂，而發放正面開揚的正能量，為你開啟每日積極開揚的工作天。

 

誰適合參加?

本課程適合所有上班族，尤其商業機構員工，市場營業人員、公關人員、前線服務人員，保險業、地產業前線人員, 參與此課程，有效增强自信及建立更好客户關係，增加業成績。

教學模式

本課程以工作坊及互動形式進行，着重群體互動朋輩共勉等積極動能(Positive Dynamic)、配合劇場遊戲與群體嬉遊；務求令學員在正面積極的氛圍下悅快學習。

課程大綱

1. 劇場訓練與職場訓練
2. 演技的定義及職位的高低
3. 演技的發揮與才能的配合
4. 劇場的定義
5. 劇場與職場
6. 以演技做好要擔任的崗位
7. 主角、配角與群戲
8. 個人、對手與衆力
9. 主角的定義與角色定位
10. 角色交流與職場互動