How to use AI-Expert System and the Knowledge Management Tools to capture Experience and Knowledge for excellent performance? (16 Jun 2019)

簡介

We say, learn from mistakes, but why not learn from others’ mistakes to avoid repeating the same mistakes again. Knowledge is power but how can we capture the knowledge from experts and build a system for users in a later stage? This short course will equip with participants tools to capture experience and knowledge from him/herself and from others, especially from experts. The captured experience and knowledge will enable participants avoid repeating the same mistakes or succeeding in a faster speed. By the end of this workshop, participant can able to develop an Expert System with a software (without purchase one for workshop).

Target

All participants who would like to capture relevant experience and knowledge from work and to explore the software Expert System for decision making.

Continue reading How to use AI-Expert System and the Knowledge Management Tools to capture Experience and Knowledge for excellent performance? (16 Jun 2019)

The Challenge of Lean Implementation and How to Overcome Them with Breakthrough (23 May 2019)


簡介:

Lean is a generic process management philosophy derived from Toyota Production System. Lean considers eliminating or minimizing the expenditure of resources for any goal other than the creation of value for the end customer, which is the core idea of Lean is to maximize customer value by using minimize waste.

The seminar is targeted to people who are interested to Lean Management for their business/ enterprise, or may join our Lean Training programme but want to know more about Lean and raise questions directly in the seminar.

Continue reading The Challenge of Lean Implementation and How to Overcome Them with Breakthrough (23 May 2019)

Knowledge Discovery – Data Mining and Big Data

Knowledge Discovery – Data Mining and Big Data

簡介

This workshop provides participants with concepts of Big Data, importance of Big Data and its applications in business world. Participants will learn how to discover new knowledge by using Data-Mining, the core technique in Big Data. For this Unit, algorithm in Data Mining will not be discussed hence, all practical exercises will use MS Excel. No advanced arithmetic and knowledge in Excel are required.

誰適合參加?

Anyone interested in knowing the Data Analysis (simple data-mining) in Knowledge Discovery and learn how companies using them to their competitive advantages.

Teaching Methodology

  1. Lectures
  2. Case studies
  3. Hands-on exercise

證書

  • Certificate of Successful Completion will be awarded to students who
    have achieved the attendance criteria.

課程大綱

  1. What is Big Data and how big is big?
  2. Examples of Big Data applications.
  3. DIKW Model
  4. Simple Data Mining concept and theories.

Hands-on workshop on data analysis/mining by using MS Excel.

  • Conduct transactions analysis
  • Carry out “Market Basket” Analysis (Apriori Algorithm)
  • Predict results by Classification

要求

  • Basic understanding and use of MS Excel.
  • It is recommended to bring your own portable PCs (SSI will provide limited PCs in classroom, first come for enrollment, first served)

Fee

  • Registered Professionals/ HKQMA Members: HK$ 1,400;
  • Six Sigma Community Buddies: HK$1,500;
  • 其他: HK$1,650

授課語言:

廣東話, supplemented with English, Handouts and presentations in English

地點: 單元 1627, 16/知名, 星光行, 沒有. 3 梳士巴利道, 尖沙咀, 九龍

日期 & 時間:

Time Slot 1: 28 九月 & 5 十月 2019 (星期六 ) Course Code: KDDMBD-19SEP28A
1st lecture: 9:30 AM – 12:30 PM; 2nd lecture: 9:30 AM – 1:00 PM

CPD信用: 6.5 credits

About the Facilitator

Dr. Victor Leung

Dr. Leung has been working in railway organizations in Hong Kong over 35 years. He is the Vice-Chairman of the Hong Kong Knowledge Management Development Centre and Fellow of HKQMA. He is Adjunct Lecturer of HKU SPACE and has been teaching in the University of Hong Kong, HKU SPACE, MTR Academy and other institutions for years.

Basic Knowledge Management

Basic Knowledge Management

簡介

This workshop highlights the basic understanding of Knowledge Management (KM) and the strategies and implementation framework of managing critical knowledge for better performance.

誰適合參加?
Supervisors, Middle to Top managers who would like to understand the KM and how to implement KM in his/her organization or team to improve performance.

Teaching Methodology

  1. Lectures
  2. Case studies and discussions
  3. 練習

證書

  • Certificate of Successful Completion will be awarded to students who
    have achieved the attendance criteria.

課程大綱

  1. Introduction to KM
  2. the importance of managing knowledge in an organization,
  3. basic framework for developing Knowledge Management System,
  4. 3 elements of KM,
  5. KM Standard: ISO40301 and ISO9001:2015 in managing critical organizational knowledge.

Fee

  • Registered Professionals/ HKQMA Members: HK$ 750;
  • Six Sigma Community Buddies: HK$800;
  • 其他: HK$850

授課語言:

廣東話, supplemented with English, Handouts and presentations in English

地點: 單元 1627, 16/知名, 星光行, 沒有. 3 梳士巴利道, 尖沙咀, 九龍

日期:

Time Slot 1: 24 May 2019 (Fri) Course Code: BKM-19MAY24E
Time Slot 2: 20 九月 2019 (Fri) Course Code: BKM-19SEP20E

CPD信用: 3.5 credits

時間: 7:00 PM – 10:30 PM

About the Facilitator

Dr. Victor Leung

Dr. Leung has been working in railway organizations in Hong Kong over 35 years. He is the Vice-Chairman of the Hong Kong Knowledge Management Development Centre and Fellow of HKQMA. He is Adjunct Lecturer of HKU SPACE and has been teaching in the University of Hong Kong, HKU SPACE, MTR Academy and other institutions for years.

職場演技訓練班

職場演技訓練班

課程簡介

演技的藝術與技巧並不是演員們的專利,不論你是創業老闆,或任何職場的打工仔,尤其是要接觸客户的工種,學得一身演技傍身, 不單職場廣受同事歡迎,增加升職機會,更可以贏得客户歡心。 學習職場演技並不是叫你戴假面具虛偽待人,而是要你學習演員們的收放自如,將負面、不合大體及無禮的情緒、表情以至身體動作、 肢體語言盡量收斂,而發放正面開揚的正能量,為你開啟每日積極開揚的工作天。

 

誰適合參加?

本課程適合所有上班族,尤其商業機構員工,市場營業人員、公關人員、前線服務人員,保險業、地產業前線人員, 參與此課程,有效增强自信及建立更好客户關係,增加業成績。

教學模式

本課程以工作坊及互動形式進行,着重群體互動朋輩共勉等積極動能(Positive Dynamic)、配合劇場遊戲與群體嬉遊;務求令學員在正面積極的氛圍下悅快學習。

課程大綱

  1. 劇場訓練與職場訓練
  2. 演技的定義及職位的高低
  3. 演技的發揮與才能的配合
  4. 劇場的定義
  5. 劇場與職場
  6. 以演技做好要擔任的崗位
  7. 主角、配角與群戲
  8. 個人、對手與衆力
  9. 主角的定義與角色定位
  10. 角色交流與職場互動

費用

  • 註冊專業人員: HK$2,400
  • 六式碼社區之友 /六式碼學會合作伙伴的會員: HK$2,600
  • 其他: HK$2,800

語言: 粵語 (輔以英語)

地點: 香港九龍尖沙咀梳士巴利道3號星光行16樓1627室

日期:
時段一:2019年10月24日、31日(星期四)課程編號:WPA-19OCT24F

CPD 學分: 14 分

時間: 下午9:30 至下午5:30 (每天7小時)

講師簡介

喬納森·豪

資深成人教育老師 Mr. 喬納森·豪 ,2000年成功將原為訓練劇場、舞台演員及音樂家的特有訓練模 式引進職場,作為各行各業訓練員工的嶄新教學模式。先生. Ho對大型團隊管理、高級客戶服務擁有豐富經驗。 先生. Ho 多年致力本地成人教育工作, 對人材培訓早有豐富經驗。 誠然,在Mr. Ho『劇場訓練,職場體現』的教學模式下的學員,皆能夠在輕鬆互 動的學習氛圍中學習;課堂上的『劇場形式實況模擬』 能有效地讓學員親身體現課堂所授之理論,而課堂內Mr. Ho 引導全體學生們的朋輩激勵,更能令學員在互動互勵的動力下,增進 學習進度及增強個性魅力Charisma, 從而鞏固團隊精神。