Lean Study Tour To LSG Lufthansa Service Hong Kong Ltd (16 Mar 2018)

Supporting Organization:



日期 16 Mar 2018 (Fri)
時間 2:30p.m. 至 5:00p.m. (2.5 hour)
地點 LSG Lufthansa Service Hong Kong Ltd., 沒有. 6 Catering Road West, Hong Kong International Airport, Chek Lap Kok, 香港
Fee Free of charge (priority is given to SSI Registered Professionals and HKQMA members, on first-come, first-served basis)
Max number of applicants 30


14:30 – 14:45  Introduction
14:45 – 15:15  Lean Case Sharing
15:15 – 16:30  Unit Tour
16:30 – 17:00  Questions & Answers

Continue reading Lean Study Tour To LSG Lufthansa Service Hong Kong Ltd (16 Mar 2018)

Company Visit to IKEA Hong Kong (1 十二月 2017)

IKEA Hong Kong & Macau is owned by Dairy Farm (DF) through franchise agreement. DF is a member of Jardine Matheson Group and also is a leading pan-Asian retailer involving in the processing and wholesaling of food and personal hygiene products in the Pacific region and in China. As at 31st December 2016, the group and its associates and joint ventures operated over 6,500 outlets; employed over 180,000 people and had total annual sales in 2016 exceeding US$20 billion.

Details of Visit:

日期: 1st December 2017 (Friday)
時間: 3:00 p.m. 至 5:00 p.m. (2 hour)
Location: 8/知名, ATL Logistics Centre B, Kwai Chung, N.T., H.K.
Fee: Free of charge:
SSI Registered Professionals and Students only
Estimated No. of Participants: 30 (Registration will be made on a first-come, first-served basis)
備註: Participant may arrange for his/her own insurance coverage if necessary


15:00PM - 15:10下午 Reception
15:10PM - 16:00下午 Introduction of IKEA Supply Chain Concept
16:00PM - 16:30下午 Site Tour
16:30PM - 16:45下午 Q&A

The company visit is organized by HKQMA, while SSI is the supporting organization.

Continue reading Company Visit to IKEA Hong Kong (1 十二月 2017)

台灣品質管理考察團 2017 (10月18-20日)

「精益管理」(Lean Management)源自日本豐口汽車的生產模式,及後紥根於日本企業的持續改善文化。多年來受到日本文化影響的台灣企業,面對生產成本上升及人力資源短缺等問題,部分已成功導入精益中行之有效的5S、自働化、標準化、看板式管理、平準化排程以優化生產及服務流程,通過改善達至客戶價值的最大化,成效有目共睹。


  • 銳意改變品質管理模式,借鑒台灣成功經驗的企業主管及管理層
  • 市場業務經理、產品經理及品質主管
  • 任何對品質管理有興趣的人士



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Company Visit to Towngas – From Operation to Innovation (18 八月 2017)

Founded in 1862, Towngas was Hong Kong’s first public utility. Today, Towngas is one of the largest energy suppliers in Hong Kong, operating with world-class corporate management and leading-edge business practices. For the past years, Towngas has been growing with Hong Kong, evolving from the simple gas company supplying fuel for street lamps to our current leading position in the energy industry in mainland China. Innovation is the key element to the continuous growth of the company.

日期: 18 八月 2017 (Fri)
時間: 14:00 – 16:00 (2 hours)
地點: Zone 1, 11/知名, Towngas, 363 Java Road, North Point, 香港. (Closest MTR station: Quarry Bay Station Exit C)
容納人數: 20 (For SSI Registered Professionals, SSI students and HKQMA members only)
Fee: Free
專業資格註冊: Online Enrollment, on first-come, first-served basis
Deadline for Enrollment: 15 八月 2017 (Tue)
備註: Participant may arrange for insurance coverage individually in case it is necessary
時間 Activities
14:00 – 14:30 General Introduction of Towngas
14:30 – 15:00 Grid Control Centre

Towngas have operated a 24 x 7 grid control centre, equipped with a sophisticated Supervisory Control and Data Acquisition system (SCADA), since the early 1980s. With precision instruments installed at strategic locations throughout the network, the system continuously monitors the status of the entire supply network, raising an alarm if any abnormality is located. This greatly enhances the operation efficiencies and effectively provide a safe and reliable gas supply to the customers.

15:00 – 15:30 Customer Service Hotline Centre

Towngas’ Customer Service Hotline (CSH) provides one-stop service that includes handling of billing enquiries and requests for appliance maintenance and installation. “You can hear our smile” is the motto of Towngas’ CSH. Instead of using an answering machine, Towngas’ CSH officers are on duty around-the-clock to answer customer calls. They can speak Cantonese, English, Putonghua as well as Filipino and Indonesian.

15:30 – 16:00 Towngas Hall of Innovation

The Towngas Hall of Innovation features the names and photos of Towngas inventors together with their products in recognition of their efforts and contributions to the company.

Continue reading Company Visit to Towngas – From Operation to Innovation (18 八月 2017)

豐田精益生產考察團 (廣州) 2017年7月07日


「精益管理」作為世界認可一流的管理模式,它能帶領企業達致及時生產 (Just-in-time ),消除故障(defects),消除一切浪費,並減低庫存!「精益管理」源於日本豐田汽車公司創立的豐田生產體系(Toyota Production System),簡單來說,精益生產的核心是用最少工作,創造價值。


Continue reading 豐田精益生產考察團 (廣州) 2017年7月07日