How to Handle Conflicts with Win-Win Solution
Introduction
Managers handle problems every day. Problems are caused by conflicts. Competency in handling problems is a major competitive advantage for managers’ career advancement. The objective of this course is to facilitate participants with a structured framework and skills to identify and solve conflicts with win-win results.
Content
1. Identifying the Types of Conflict
2. Structuring Conflict in a Logical Diagram
3. Case Examples and Exercises
4. Validating Components of the Conflict Diagram
5. Finding Assumptions
6. Solving the Conflict via Breakthrough/Creative Win-Win Solutions.
Certification
Certificate of Successful Completion will be awarded to students who have achieved attendance criteria.
Fee
- Registered Professionals: Free
- Six Sigma Community Buddies /Members of SSI Partners: Free
- Others: HK$500
Language: Cantonese (supplemented with English)
Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon
Date:
Time Slot 1: 17 May 2021 (Mon) Course Code: AWFD-21MAY10A
Time Slot 1: 02 Oct 2021 (Sat) Course Code: AWFD-21OCT02A
CPD Credit: 2 credits
Time: 11:00am to 1:00pm (2 hours per day)
Continue reading How to Handle Conflicts with Win-Win Solution Seminar
