2 Day Workshop | Data Analysis for Problem Solving and Decision Making – The Foundation for a Smart Hospital 解決問題和決策的數據分析 – 智能醫院的基礎


  • To build a critical mass of clinical professionals and managers by sharing and transferring knowledge on better use of data to continuously improve the quality of care.
  • Equip with analytical skills and the sophisticated statistical software, facilitate hospital executives to make better decisions.
  • Effective use of data lays the foundation for a smart hospital.

Who Should Attend

Clinical professionals, physicians, nurses, allied health professionals, Quality & Safety and other supporting professionals


There is no specific knowledge requirement, but participant will be benefited if they know simple statistics

The Workshop Provides:

  1. A full license for each participant, a latest version of a renowned statistical analysis software, SigmaXL, with the user manual
  2. All data file and useful templates
  3. Numerous case examples in various hospital specialties


  1. Introduction to SigmaXL and Its Major Functionalities
  2. Preparing Data for Analysis
  3. Check for Outliers
  4. Check for Normality
  5. Data Transformation
  6. Check for Randomness
  7. Understanding Variation
  8. Theory of Variation
  9. Little’s Law
  10. Theory of Constraints
  11. Exercise – How to Make Data Meaningful?
  12. Quality Improvement Tools
  13. Pareto Chart
  14. Chi-square Test
  15. Regression Analysis
  16. Why Analyst and Decision Makers Need to Work Together?
  17. Case Examples
  18. Exercise
  19. A Check list for Decision Makers
  20. Scenarios for Decision Makers
  21. Supporting Decision Makers
  22. Case Examples
  23. Exercise – Putting New Knowledge into Practice
  24. Use of Control charts in Hospitals
  25. Variable Charts
  26. Case Examples
  27. Exercises
  28. Attribute Control Charts
  29. Case Examples
  30. Exercises
  31. Making Information Digestible
  32. Visualize Data to Account for Seasonality
  33. Improving Patient Flow Across Whole Systems
  34. Applying the Principles of Flow and Learning from the Data
  35. Case Examples
  36. Laparoscopic Cholecystectomy
  37. Monitoring Blood Pressure
  38. Turn Around Times for Blood Cell Counts
  39. Medication Errors
  40. Unmet Demand in Breast Clinic
  41. Reduce Variations for the Chemotherapy Service
  42. Improve Flow in Day Care Unit
  43. Match Demand and Capacity for beds



  • HK$3,980/participant
  • 10% off – payment 2-week in advance
  • 15% off – 3 or above from the same organization

Language:Cantonese with English terminologies (with presentation slides in English)

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Date:16 , 30 May 2021 (Sun)

CPD Credit: 10 credits

Time: 2 Days, 09:30am to 15:30pm


A certificate will be awarded upon completion of an individual project using the SigmaXL software

About the facilitator:

Ir Dr YK Chan

Doctor of Engineering, Doctor of Management,
Post Doc (Oxford)

Dr. Sebastian Chan

MBA, PhD, Post Doc (Oxford)
2015 年度中國質量協會質量技術獎精益管理獎



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