Basic Knowledge Management

Basic Knowledge Management

Introduction

This workshop highlights the basic understanding of Knowledge Management (KM) and the strategies and implementation framework of managing critical knowledge for better performance.

Who should attend?
Supervisors, Middle to Top managers who would like to understand the KM and how to implement KM in his/her organization or team to improve performance.

Teaching Methodology

  1. Lectures
  2. Case studies and discussions
  3. Exercises

Certification

  • Certificate of Successful Completion will be awarded to students who
    have achieved the attendance criteria.

Course Outline

  1. Introduction to KM
  2. the importance of managing knowledge in an organization,
  3. basic framework for developing Knowledge Management System,
  4. 3 elements of KM,
  5. KM Standard: ISO40301 and ISO9001:2015 in managing critical organizational knowledge.

Fee

  • Registered Professionals/ HKQMA Members: HK$ 750;
  • Six Sigma Community Buddies: HK$800;
  • Others: HK$850

Language:

Cantonese, supplemented with English, Handouts and presentations in English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Date:

Time Slot 1: 24 May 2019 (Fri) Course Code: BKM-19MAY24E
Time Slot 2: 20 Sep 2019 (Fri) Course Code: BKM-19SEP20E

CPD Credit: 3.5 credits

Time: 7:00 PM – 10:30 PM

About the Facilitator

Dr. Victor Leung

Dr. Leung has been working in railway organizations in Hong Kong over 35 years. He is the Vice-Chairman of the Hong Kong Knowledge Management Development Centre and Fellow of HKQMA. He is Adjunct Lecturer of HKU SPACE and has been teaching in the University of Hong Kong, HKU SPACE, MTR Academy and other institutions for years.

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