Basic Knowledge Management

Basic Knowledge Management


This workshop highlights the basic understanding of Knowledge Management (KM) and the strategies and implementation framework of managing critical knowledge for better performance.

Who should attend?
Supervisors, Middle to Top managers who would like to understand the KM and how to implement KM in his/her organization or team to improve performance.

Teaching Methodology

  1. Lectures
  2. Case studies and discussions
  3. Exercises


  • Certificate of Successful Completion will be awarded to students who
    have achieved the attendance criteria.

Course Outline

  1. Introduction to KM
  2. the importance of managing knowledge in an organization,
  3. basic framework for developing Knowledge Management System,
  4. 3 elements of KM,
  5. KM Standard: ISO40301 and ISO9001:2015 in managing critical organizational knowledge.


  • Registered Professionals/ HKQMA Members: HK$ 750;
  • Six Sigma Community Buddies: HK$800;
  • Others: HK$850


Cantonese, supplemented with English, Handouts and presentations in English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Time Slot 1: 8 Apr 2021 (Thur) Course Code: BKM-21Apr08E
Time Slot 2: 3 Sep 2021 (Mon) Course Code: BKM-21SEP03E
Time Slot 3: 24 Jan 2022 (Mon) Course Code: BKM-22JAN24E

CPD Credit: 3.5 credits

Time: 7:00 PM – 10:30 PM

About the Facilitator

Dr. Victor Leung

Dr. Leung has been working in railway organizations in Hong Kong over 35 years. He is the Vice-Chairman of the Hong Kong Knowledge Management Development Centre and Fellow of HKQMA. He is Adjunct Lecturer of HKU SPACE and has been teaching in the University of Hong Kong, HKU SPACE, MTR Academy and other institutions for years.

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