Effective Management and Leadership Skills for New Managers

Management Life Cycle



This comprehensive module is designed for managers looking for practical solutions to develop operational leadership and management skills, allowing people in management position to quickly integrate competencies, in a way that feel easy and natural to them.


  • Executives in a position to lead people
  • People aspiring to a management role
  • New management staff

Teaching Methodology

Based on many years of experiences, the program includes: (1) role play (2) self-reflection (3) feed back and (4) self adjustment.


Certificate of Successful Completion will be awarded to students who have achieved the attendance criteria.


A- Develop personal leadership style:

  • Self awareness, work behavior preference
  • Knowing others, how other people work and adjust communication style
  • Understanding leadership and management role
  1. Self awareness:
This first part, will allow participants to understand their work style and their relationships with others.

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  1. Knowing others
 by using the model above, participants will get an initiation on how to read other people and communicate with them.
Team analysis: this tool will prove useful in self and team development.
  2. Understanding leadership and management role

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B- Staff employment cycle:

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  • Recruitment: Writing a job description, interviewing, recruiting

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  • On Boarding: How to prepare a new employee for his new role
  • Engaging trust
  • Empower team member

Management Life Cycle For New Managers

  • Performance Appraisal: how to give feed back
  • Conflict management

The workshop will be animated with role plays, where participants will have to give feed back, be engaged in conflict resolutions.


SSI Registered Professionals: HK$1400

Six Sigma Community Buddies /Members of SSI Partners: HK$1500

Others: HK$1650

Language: English and Cantonese with English Material

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Time Slot 1: 5 Dec 2019 (Thur) Course Code: MLC-19DEC05F
Time Slot 2: 16 Apr 2020 (Thur) Course Code: MLC-20APR16F
Time Slot 3: 27 Aug 2020 (Thur) Course Code: MLC-20AUG27F
Time Slot 4: 3 Dec 2020 (Thur) Course Code: MLC-20DEC03F

CPD Credit: 7 credits

Time: 9:30am – 5:30pm


About the Facilitator

Lily Ting

Lily Ting is Trainer and Human Resources Facilitator. She speaks English, Cantonese, Mandarin and French. Born and educated in France, Lily settled in Hong Kong in 1991. She started her human resources career in recruitment. She then worked for several consulting practices before setting up her own company. She works with international and local organisations in Greater China, in various projects such as cultural training, leadership, team audit, talent assessment and coaching. She is regularly invited as a speaker, trainer at various business organisations.

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