Effective Email Writing

Effective Email Writing



This workshop is designed for you who need to handle emails at work every day. Email communication is indispensable to our work nowadays, so it is essential for workers to communicate effective by email in the workplace. In this workshop, you are going to learn the basic and significant email etiquette, and you have to put it into practice.

What is the target?

  1. To achieve effective communication through email
  2. To understand essential email etiquette
  3. To ensure your email is comprehensible

Who should attend?

  1. Fresh graduates
  2. Office workers
  3. Management and supervisory staff

Teaching Methodology

Interactive lectures, case studies, email writing


  • Submission of an email which meets the required standard.
  • Certificate of Successful Completion will be awarded to students who
    have achieved the attendance criteria.

Course Outline

  1. Email etiquette
  2. Proper format and layout
  3. Appropriate tone and register
  4. The importance of the subject line
  5. How to handle attachments
  6. Essential language items


  • Registered Professionals: HK$ 3,120;
  • Six Sigma Community Buddies/Member of SSI Partners: HK$3,320;
  • Others: HK$3,520

Language: English

Venue: Unit 1627, 16/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Time Slot 1: 2 Jun 2019 (Sun) Course Code: EEW-19JUN02F(E)
Time Slot 2: 8 SEP 2019 (Sun) Course Code: EEW-19SEP08F(E)

CPD Credit: 7 credits

Time: 1 Day (9:30 am to 1 pm & 2 pm to 5:30 pm)

About the Facilitator

Mr Jayson LO

BA (Hons) (HKPU), PGDE (CUHK), MSc (Bath), MA (HKU)
Jayson LO has nearly 20 years of work experience at the supervisory grade in various fields, including human resources and administration, sales and marketing, finance and accounting, public relations and corporate communication, to name a few. After he had finished his postgraduate studies and obtained an MSc degree in Business and Community in the UK, he returned to Hong Kong and worked for private and public sectors at the management level. Meanwhile, he started his training and teaching career. He has been working as Visiting Lecturer and Language Instructor for local universities and NGOs, and teaching communication and soft skills in English for more than 15 years. He has also conducted corporate training such as Effective Business Writing course, Effective Communication workshop, Successful Oral Presentation workshop, Efficient Complaint Handling seminar, and so forth, for local and multinational corporations. In addition to teaching duties, he also helps various organisations and institutes to design and develop different English programmes for particular groups so as to enhance their English communication competency. Apart from the MSc degree (UK), he has recently obtained a MA degree in Applied Linguistics (HKU). Jayson was also awarded the International Teaching and Training Diploma (UK), and the National Corporate Trainer qualification (PRC). Since he believes communication is vital for establishing harmonised relationship among people, and language is a tool for communication, particularly English language which is the common language spoken in almost every part of the world, he always devotes himself to teaching English and cultivating his students through sharing his experiences with them.

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